Junior Site Reliability Engineer

Summary

Role Number:200587536

The promise of working at Apple is the opportunity to do your life’s best work and be part of something big. Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary platforms, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Emerging Technology Services team productizes upcoming software and evangelizes it to the Apple community. We are an SRE/DevOps/Operational Intelligence team rolled into one. The platforms and software trends that we build are technology pillars that support Apple. From eCommerce to reporting systems we make it seamless for disparate systems talk to each other at an unfathomable scale and speed. From Load Balancers, perimeter security, to Integrations and API gateways we support and help adoption of platforms. As a member of our fast-paced group, you will have the unique and rewarding opportunity to shape and improve the software that allows our products to surprise and delight billions of Apple’s customers every day! If you’re excited by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple will be your dream job!

Description

- Developing and maintaining application services and driving incident management. - Designing and implementing comprehensive monitoring for applications, integrations and anomalies
- Involved in implementation and rollout of high performance, large scale platforms - This position requires review software infrastructure and application functionality for optimisation. Identify performance bottlenecks.
- Monitor infrastructure and application services and drive incident management with on call support
- Provide primary operational support and engineering for multiple large-scale distributed software applications.
- Balance feature development speed and reliability with well-defined service-level objectives.
- Onboard, maintain expansive data pipelines for various security platforms - Involved in analysis and troubleshooting of security detections to minimize false positives and improve detection
- Working closely with Multi-functional IT organization, Business group, Apple's production support team, application engineers, systems engineers, database administrators and QA team to effectively ensure implementation and reliability of Platforms/Applications.

Minimum Qualifications

• 1-2 yrs of experience in software engineering

• Bachelor’s or Master’s degree (or equivalent) in Computer Science or a related field (equivalent practical experience)

• Understanding of databases (e.g., SQL) and Linux/Unix

• Knowledge of scripting language such as: Python or Bash

Preferred Qualifications

• Good foundation in at least one object oriented programming language (preferably Java)

• Familiarity with build and deployment systems using Maven and GIT

• Familiarity with software engineering standard processes

• Familiarity with observability tools (e.g., Grafana, Splunk etc) is a plus

• Experience or interest in automation is a huge plus

• Self-motivated, independent, and dedicated with great organizational skills

• Excellent written and verbal communication skills.