Training_Dashboard

This project tracks the hiring vs. certified sales associates and their training progress. The training lasts 14 days, including weekends off. The first six days cover theoretical training (classroom Training), including product knowledge, CRM training, product features, benefits, data interpretation, pricing strategies, and course details. Trainees also learn about the documentation process, where they collect necessary documents from parents, such as student ID cards and locality verification, to ensure the course is suitable and to assess the CIBIL score for payment eligibility. After training, trainees undergo an assessment and take live calls to practice handling real situations and explaining the product to parents and students.

If a trainee makes a sale before certification, they are promoted to Sales Executive. Otherwise, they must attend a certification test conducted by the quality team. Only those scoring 90% or above receive certification, while others are terminated.

The dashboard tracks key metrics, including hiring count, CLT count, resigned and absconded count, MT count, certification attendees, certified count, terminated count, and percentages of resignations, absconding, and certifications. This data is shared with management and training heads for monitoring.

Additionally, the dashboard tracks trainee productivity—if a trainee makes a sale within 30 days of joining, they continue as a Sales Executive. Otherwise, they enter a Performance Improvement Plan (PIP), and if there’s no improvement, they exit the organization.