I lead my clients on the path to success on Recruiter by sharing their usage data, creating new and interesting content and answering their questions.

I collaborated with team members across the company on a variety of projects; together we brainstormed new ideas on how to improve processes and produce optimal outcomes for the company and our clients. Our clients represent a broad swath of industries, including telecommunications, chemicals, pharmaceuticals, and consumer packaged goods.

I formed strong relationships with clients and worked to keep them fully engaged. I helped with business development and competitive intelligence research. I also provided ad hoc research when necessary to help clients understand the impact of a business relationship with my company.

I conducted financial research on companies utilizing research databases like Capital IQ and SEC filings and created persuasive report packages aimed at helping both clients and my company make strategic business decisions. I prepared dossiers on companies for clients that highlighted any adverse public or financial information that may indicate impaired corporate gover

As an Analyst, I served as a project manager with the firm's largest investigations consulting client. It was my responsibility to provide weekly updates via phone and email and oversee the production and execution of high-volume due diligence reports that were delivered to the client on a weekly basis.

I handled client requests and provided customized services to fit their needs and adjusted our product offerings to fit their evolving needs. I led a team of three researchers and was responsible for training my team on company processes and our research database tools, including WestLaw, Factiva, and LexisNexis.

I ensured that customers were getting the most out of our services, specifically what problems our services would help them solve, what our story was and how we fit into their business plan.

- Analyzed litigation, recorded documents, media reports, online open source information and synthesized all relevant information into reports
-Led training an onboarding session for new hires in my department
- Copy edited proposals and final reports to assist the Communications team
- Communicated effectively with coworkers and supervisors to produce high quality work in the timeliest manner possible
- Collaborated with Investigation Directors to produce thorough research reports tailored to fit client needs and exceed expectations
- Met all time deadlines

•	Performed legal research using LexisNexis, TrialSmith and other search tools to find relevant case law to assist in the writing of case motions and briefs 
•       Reviewed and edited SOWs and NDAs 
•	Conducted research at clients’ request into various legal entities 
•	Disseminated all research into brief, easy to understand summaries for case lawyers and clients
•	Edited case motions and other legal writings for clarity, brevity and to verify accuracy of cited case law
•	Responsible for opening and closing the office, dictating and drafting messages, maintaining office calendar, monitoring court and filing deadlines, answering phones, managing files, writing memos, paying office bills, and recording and reporting attorney expenditures
•	Maintained an upbeat and positive demeanor with clients, potential clients, attorneys, building staff, and all office callers

•	Contributed to a number of investigative stories that were published in different news outlets, including in The New York Times, Chicago Sun-Times, and ABC7-Chicago, receiving reporter contributor credit in print and online
•	Used LexisNexis, Factiva, GuideStar, newspaper archives, Outlook, Word, and Excel gather information for projects
•	Filed Freedom of Information Act Requests with various state and city of Chicago agencies and traveled to agencies in person to obtain documents crucial to the success of BGA investigations 
•	Culled information from numerous criminal and civil court cases, affidavits, interviews, news articles, public records databases and depositions to compile spreadsheets for the BGA’s “The High Costs of Wrongful Convictions” investigation
•	Maintained a transparent record of all research methods 
•	Worked under several different superiors to produce desired results quickly

•	Responsible for surveying, fact-checking, and copy-editing several of Crain’s annual business lists and research projects 
•	Met editorial deadlines to ensure that publication deadlines were met and copy flow remained smooth
•	Conducted interviews over the phone and followed up with sources to ensure all information published was accurate and up to date

Responsible for finding story ideas, following up with sources, and producing articles for the obituary and news sections for a major market news publication
Conducted interviews, verified facts and established a rapport with sources during the course of every shift
Met all time deadlines 
Upheld journalistic standards of fairness, integrity and balance

•	Responsible for locating and providing thorough coverage of breaking news events on designated shift nights in a competitive news coverage area
•	Verified the accuracy of information provided by police and fire officials, news releases and eyewitnesses to ensure that all of my work upheld the journalistic standards of fairness, balance, and integrity
•	Established a rapport with sources and maintained professional working relationships with public safety officials 
•	Filed multiple stories in a small time frame and juggled multiple tasks at once in a high pressure work environment 
•	Met all time deadlines to ensure that stories were ready for immediate publication

Customer Success Manager @ LinkedIn

Emily Jurlina | Peerlist Profile

For this project a team of BGA interns, working in conjunction with BGA Senior Investigator John Conroy, compiled a list of 85 people in Illinois who had been wrongfully imprisoned. I filed multiple FOIA requests, combed through court cases