I have coached a Syrian refugee through the She Matters x Nike Program.

<ul><li>I led the operations of BESTSELLER’s Marketplaces (Partner Program). My goal was to help consumers find more BESTSELLER products on Zalando, About You, Otto and other fashion platforms and fulfill the orders directly to consumers through drop-ship;</li><li>I managed a team of 5 FTEs. I was responsible for their performance and career development;</li><li>Thanks to improving user experience and optimizing operational processes, we have achieved 200% demand growth on Partner platforms in the third year of operations.</li></ul>

operations

product feed

<ul><li>I was responsible for managing the relationship with clients (key accounts) and supervising end-to-end process of mobile apps and m-sites design, development, testing and launch;</li><li>Accounts: Shell, ABN AMRO, Redevco, Opel, WE Fashion.</li></ul>

Project Management

mobile app

<ul><li>I have been a key contributor for defining the fulfillment and post-purchase product vision and strategy for Nike EMEA;</li><li>I was leading the efforts to modernize the online shopping experience from purchase to delivery and returns, including experiences such as speedy delivery, convenient parcel collection points and easy returns;</li><li>Those efforts resulted in increased consumer satisfaction, helped obtain more user data and reduced operational costs;</li><li>I have collaborated with cross-functional teams to understand problem space, define success metrics and validate ideas using several problem-solving methods.</li></ul>

Product Management

product vision

product strategy

customer development

go to market

As Product Manager I look at user and business needs holistically to create innovative experiences that earn loyalty

GODAI.PRO was an affiliate e-commerce platform allowing for easy search and comparisons of extreme sports gear from diverse shopping platforms. 

Joanna Sikora

As Product Manager I look at user and business needs holistically to create innovative experiences that earn loyalty