Bachelor of Science - BS

• Provided technical assistance for software, and network issues, resolving problems efficiently for end users. • Performed troubleshooting, device setup, system updates, and basic repairs. • Assisted with maintaining computer equipment, printers, and other office technology to ensure smooth daily operations. • Assisted customers with footwear selection, sizing, and product recommendations, providing a positive in-store experience. Processed sales transactions, returns, and exchanges accurately while maintaining strong product knowledge.

Information Technology Support Technician

aspiring software engineer

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