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Join the Zomato analytics journey, where we dive deep into the heart of customer satisfaction and operational efficiency. This project seeks to uncover actionable insights to address Zomato's core challenges, such as customer retention, fluctuating delivery times, and regional sales inconsistencies. By analyzing customer orders, restaurant ratings, and delivery metrics, we aim to identify patterns and areas for improvement. This data-driven initiative is critical in enhancing Zomato's customer engagement, streamlining delivery operations, and informing strategic marketing actions that drive business growth.
Tableau
For more details visit an interactive Dashboard: https://public.tableau.com/views/Zomato1_17297543901710/Dashboard2?:language=en-US&:sid=&:redirect=auth&:display_count=n&:origin=viz_share_link