I am responsible for all design activities at this spend management startup including user research, analytics, UX design, and user testing.

Currently working on building a design system and creating a payment platform.

I designed user-friendly websites that converted prospects into happy customers.

Clients included international law firms, startups, and local small businesses

I taught weightlifting and gymnastics to athletes of all ability levels.

I saved Fortune 500 companies millions of dollars by streamlining the tools they use to manage global workforces.

• Designed enterprise software used daily by 100,000+ employees at Fortune 500 companies
• Cut design and development costs by 30% by creating and implementing a design system
• Created wireframes, mockups, and user flows to unify the user experience across products
• Collaborated with 10+ business analysts, designers, engineers and stakeholders on a daily basis

I drove over $1,000/hour in sales at a Wine & Spirits Magazine Top 50 winery.

• Passed the Court of Master Sommeliers' intro-level Sommelier Exam

I conducted user research to figure out how to make Quiltspace, a niche social media app for the global quilting community, more accessible to aging users.

• Interviewed users to identify accessibility issues, especially for aging users
• Implemented accessibility best practices for users with low vision and fine motor impairments

• Managed a global team of 20+ designers and engineers across 5 time zones
• Coordinated the design and launch of an infant healthcare app in 17 weeks on a $150,000 budget
• Executed the design and launch of an electrical utility app in 24 weeks on a $500,000 budget
• Headed the development of an IoT healthcare app that synced data across several medical devices
• Led the design phase of a smart building app for Carnegie Melon University and NASA

• Organized an after-school hackathon for students to redesign the visitor experience
• Conducted one-on-one interviews with teachers and students to discover new opportunities for immersive storytelling

I drove over $2,000/hour in sales at the largest winery in Northern Virginia.

• Reduced the contract change order backlog on a $73 million 271-unit condo project by nearly 30%
• Enforced OSHA safety regulations on an active worksite with 300+ workers on-site every day
• Led and organized all on-site documentation activities required for LEED Certification

Philip James, Inc is a boutique change management consulting firm located in Upstate NY.

• Analyzed survey data to measure the impact of policy changes at non-profit organizations

• Managed a team of 3 analysts and provided direct feedback and guidance as needed
• Decreased project delivery times by 57% by implementing Lean Kanban and Agile methodologies
• Directed user research, wireframing, and mockups of new features and platforms
• Delivered sales pitches and training to audiences of 400+ people

• Designed simple and intuitive business intelligence dashboards for visualizing complex business data

• Resolved customer service issues in a high-volume call center

Conducted market research for a multinational not-for-profit health organization.

• Coordinated successful LEED certification for 8 residential units at Platinum, Gold and Silver levels, including 3 units that won a national sustainable design competition.
• Supervised 10 residential, mixed-use and commercial redevelopment projects from design phase to project close-out.
• Negotiated with community stakeholders to mitigate opposition that negatively impacted project timelines and delivered projects on-time and within budget as a result.

• Developed, administered, and analyzed community impact studies
• Won a $10,000 grant request for home energy upgrades

Tim Rittenhouse

UX Designer at CureMint