Critical Thinking

Professional Scrum Product Owner I

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Data Analysis with Python

Professional Scrum Product Owner II

Step-by-Step SEO For Beginners: Boost Your Website

Becoming a Product Manager

Agile Project Leadership

The A Program was organised by AIESEC Vietnam, a PM Challenge 2022 competition. I was one of selected Product Managers gave a hand in mentoring teams that participated in the second round of the competition.

Mentor

I shared my experience on Research for Product management with young students aspiring to become future product managers. The workshop was organised by The A Program, AIESEC Vietnam, in preparation for their PM Challenge 2022 competition.

I was offered a chance to share my knowledge, my experience working at various companies both in market research and tech. I had a chance to answer so many questions and was thrilled to give out advice to very passionate participants of the workshop.

Guest Speaker

Giving mentoring sessions on Product Management / Business Analyst / Career in Tech / Build an Online Profile and many other topics.
Check out my Mentori profile for booking and reviews: https://mentori.vn/user/523786920

NGID is an annual event of Nielsen that concentrates on contributing and sharing with the world a helping hand from Nielsen. 
Employees of Nielsen Vietnam in Ho Chi Minh city took part in charity activities ranging from cooking for orphans and elder-lies to cleaning the environment and improving the living condition of people with handicaps and disabilities.
I and my team were at an orphanage on 02/06/2016, giving out gifts to small children to support their everyday meal.

Volunteer

Master of Science - MS

Bachelor of Science (BS)

A-levels

A four-week internship at one of the most successful commercial banks in Vietnam which gave me invaluable experience in banking sector.

Credit Analyst - Intern

-Digitally input and cataloged data from trials and experiements.
-Performed statistical analyses to verify and explore new angles for research of new cure.

Executive assistant

-Advised customers on products and services.
-Maintained a pleasant shopping experience
-Adhere to operation standards and KPIs
-Achieved record sales on New Year Day, 2015

Sales Advisor

I trained at Nielsen with the Consumer Insights Client Services - Finance and Banking clients team.

Daily tasks involved working closely with various internal teams to take on differently projects from major Vietnamese banks. 
- Supported other executives in my team with their projects to maintain schedules and meet the deadlines given by clients.
- Simultaneously led multiple projects with big name banks and non-bank clients, who were highly demanding and required top- tier quality services.
Achievement:
- Led and won 20k US dollars project for automotive clients.

Graduate Trainee

Led the project that created a brand new News Reading app for the international market.
Zalo News is a step outside of Vietnam, to provide better and faster all-in-one news app on mobile phone but still conserve data and provide purely latest news.
Main responsibilities include:
- Researched new markets
- Coordinated with design team to come up with user flows, wireframes & high fidelity designs.
- Coordinated with both back-end and front-end developers to fully develop an app from scratch.
- Managed and ensure on-time delivery of the final product.
- Coordinated with marketing to optimise the product to fit users' demands.

Product Owner

Ocha gives small and medium F&B businesses in Vietnam and Thailand a free solution to amp up their business, with intuitive UI and remote management add-in app and real time report.
I was in charge of improving both internal and external products, supporting various departments including sales and accounting in their operation.
- Launched Ocha official apps for iOS and Android.
- Led various user research projects, with intensive use of SQL, data modeling and tracking platforms, to assure features are designed to fit businesses' needs.
- Supported various major projects including Now delivery integration, Tableau business dashboard and reporting, operation auto-reporting, etc.
Achievements:
- Achieved top ranking in app stores and top 3 highest MAU F&B business mobile app in Vietnam.
- Automated business analytics and reporting that led to rapid effective data-driven decision making and reduced operation cost by half.
- Reduced Customer Support time by at least 50% by providing timely 

Product Manager

- Transform the user experience on VietnamWorks, both job seekers and recruiters, via numerous changes to UI, business models and products.
- Lead several Product Owners and provide constant training.
- Provide technical sharing and training to several teams.
- Lead Machine Learning projects end-to-end.
- Advice cross-functional teams in various projects.

- Curate and create original contents for Careerly Vietnam.
- Contribute to events and answer enquiries from Careerly readers on Product Management, growth, skills, etc.
- Achieved 180+ followers in less than 6 months.
- Contents featured in Careerly weekly newsletters.

Content Curator - Product Management and Tech

Product Manager at VietnamWorks | PSPO II | ex-VNG | ex-SEA Group | ex-Nielsen

⠀ Van Hieu Nguyen • Product Manager at Navigos Group • Peerlist Profile

Promote new features on Recruiter Portal on VietnamWorks.

Say Hi! To your new Hiring Buddies

Technical Consultant - User Flow and Experience Designer

Lazada Official Account on Zalo is set to replace SMS and CS hotline  in the near future. 
Customers who purchase and choose C.O.D (Cash-On-Delivery) payment method will now receive 

Lazada Official Account - Customer Services

VietnamWorks trân trọng giới thiệu 3 người bạn mới – những sự cải tiến trong công nghệ, giúp việc tuyển dụng thuận tiện hơn – hiệu quả hơn trên trang Nhà Tuyển Dụng của VietnamWorks.

Hiring Buddies

The Big Job is an online fundraising campaign for the community, which is launched by VietnamWorks. This campaign is one of the activities that are part of Navigos Group’s corporate social responsibility policy.

With just a simple applicat

The Big Job 2019

Role: Technical and Operational consultant to the integration of Zalo into Fe Credit's customer service department.
Goals: 
- To improve quality of customer service. 
- To increase interaction between customers and FE Credit, thus strengthe

Hiring Talent?

⠀ Van Hieu Nguyen

Product Manager at VietnamWorks | PSPO II | ex-VNG | ex-SEA Group | ex-Nielsen