Manage WhatsApp Conversations Like a Pro

Wadwin is a powerful WhatsApp CRM designed for growing businesses. It streamlines team collaboration on WhatsApp conversations, automates replies, and enables sending broadcast campaigns, all within a single, shared inbox. Turn your chats into loyal customers with an intuitive platform built for efficiency.

• Unified Team Inbox: Stop juggling personal phones. Manage all WhatsApp conversations from one number, assign chats to team members, leave internal notes, and track conversation ownership.

• Automated Replies: Set up AI-powered auto-replies in plain English. Define your bot's name, tone, business hours, and topics, and Wadwin handles routine queries 24/7. Features a native Cantonese persona engine for personalized interactions.

• AI Suggest: Get smart reply drafts directly in your input box. Review, edit, and send faster responses without sacrificing the human touch.

• Broadcast Campaigns: Launch Meta-approved broadcast campaigns to thousands of contacts in minutes. Track delivery, read, and reply rates in real-time. Segment contacts by lifecycle stage, tags, and custom attributes for targeted messaging.

• Smart CRM: Every contact's context is at your fingertips. View tags, phone numbers, and last touchpoints in a chat-optimized CRM row. Identify repeat buyers instantly and continue upselling without asking for information again.

• Analytics Dashboard: Gain insights into response times, message volume, and read rates. Identify trends and optimize your team's performance without manual spreadsheet exports.

• Template Management: Easily draft, submit, and track approval for Meta-approved templates directly from your dashboard, simplifying order updates or promotional messages.

• Multi-language Support: Localize campaign headers and bodies for different regions. Run campaigns in multiple languages from a single broadcast.

Wadwin is trusted by growing businesses across Asia, offering local pricing in HKD with no USD conversion and no hidden per-message markups. Get started with a free plan and set up in minutes.