Transform your customer messaging with OnSync's AI-powered team inbox.
OnSync offers a unified inbox for WhatsApp, Instagram, Facebook Messenger, and Telegram, designed to help small teams respond faster, stay organized, and grow their business. With enterprise-grade features and elegant simplicity, OnSync streamlines your customer communication.
- Unified Team Inbox: Manage all conversations from WhatsApp, Instagram, Facebook Messenger, and Telegram in one centralized platform.
- AI Agent: Leverage AI for instant replies, lead qualification, and routing, ensuring no customer query goes unanswered. The AI can suggest replies, assist with FAQs, and enable smooth human takeover when needed.
- Messaging Campaigns: Run outbound campaigns and follow-ups across supported channels for announcements, re-engagement, and consistent outreach.
- Contacts Management: Centralize customer data with unified profiles, tags, and searchable history for better context in every interaction.
- Workflow Automation: Automate conversation routing, assignment rules, follow-ups, and escalation flows to optimize team efficiency.
- In-Chat Booking: Allow customers to book appointments directly within chats on WhatsApp, Instagram, and Telegram, with Google Calendar sync and timezone intelligence.
- Integrations: Connect seamlessly with tools like Zapier and Shopify to integrate customer conversations with your existing CRM and e-commerce workflows.
OnSync provides a free trial to explore its features, making it accessible for businesses looking to enhance their customer service and sales through messaging channels.