Senior UX Designer

Who we are:

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

Global Relay's enterprise applications have a substantial footprint in the messaging and archiving space for financial compliance. This is a senior role with real ownership, you'll be expected to define end-to-end experiences across multiple features and products, influence strategy, and set the quality standard for design across the teams you work with.

You are a highly experienced practitioner. You're the go-to authority for craft excellence, someone who mentors other senior designers, resolves conflicts, and acts as a lead, not because of a title, but because of how you work. You're proactive and expressive, not a process executor, and you operate as a trusted partner to senior stakeholders up to C-suite level.

This role specifically requires:

• Deep iOS expertise - recent, hands-on experience (within the last 4 years) designing for the Apple ecosystem, including iOS, iPadOS, macOS, CarPlay, and Apple Watch. You should be able to speak fluently about your mobile work and the decisions behind it.

• High-level stakeholder management - you'll be working regularly with C-suite and senior leadership, not just product and engineering. Influencing at that level is part of the job, not an occasional ask.

• Close collaboration with senior designers and project managers -  this role sits within a cross-functional team where design works shoulder-to-shoulder with other senior contributors. Knowing how to collaborate, challenge, and align at that level matters.

Your responsibilities:

• Define end-to-end experiences across multiple features or products, from problem framing through to delivery

• Lead design initiatives end-to-end, taking ownership of scope, approach, and quality of outcomes

• Act as a strategic partner to product management and senior stakeholders, shaping approaches, not just responding to requirements

• Advocate for users by deeply understanding their context, workflows, and challenges

• Apply research techniques that are right for the problem, and know when to use them

• Concept, prototype, validate, and present design solutions with clarity and conviction

• Translate solutions for developers in an agile environment, maintaining design integrity through delivery

• Produce sketches, flows, wireframes, and other artefacts appropriate to the stage

• Use and help identify metrics to inform product decisions and measure success

• Mentor senior designers and raise the design thinking capability of colleagues across the business

• Resolve design conflicts and help teams reach good decisions faster

About you:

• 7+ years of UX design experience, operating at lead or principal level, defining experiences, influencing strategy, and setting quality standards across products

• Recent, hands-on experience designing for the Apple ecosystem, iOS, iPadOS, macOS, CarPlay, Apple Watch, within the last 4 years, with strong knowledge of Apple's HIG and platform conventions

• A portfolio that demonstrates your UX process and ability to drive solutions that work for real users, mobile and Apple platform work should be well represented

• Proven ability to manage and influence senior stakeholders, including C-suite

• Comfortable leading across cross-functional teams and collaborating closely with other senior designers and project managers

• A track record of mentoring other designers and acting as a craft authority within a team

• Excellent communication skills, written, verbal, and in the room

• Ability to stay organised and make good decisions in a fast-moving environment

• Solid understanding of web and native mobile technologies

• Empathy, intellectual curiosity, and openness to learn the nuances of compliance in financial services

• Enterprise environment experience is a strong asset

Employees are required to attend the office 4 days per week in accordance with Global Relay’s hybrid working policy.

Global Relay is unable to offer visa sponsorship for this position. Candidates must have the right to work in the UK at the time of application.

 What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.