Jobs at Roadie
About this Opportunity
Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs.
With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door.
As a UX Design & Research Intern, you'll work alongside our UX team to help build and grow Baseline, our design system and the foundation of every consistent, thoughtful experience across our platform.
From day one, your work will influence our product experiences. That means researching, designing, and documenting components that help our designers and engineers build with confidence. If you're someone who finds satisfaction in making things clearer, more cohesive, and more human- keep reading.
Audit existing components and patterns for usability, consistency, and accessibility compliance
Design and refine components in Figma, working closely with engineers to make sure what you build can ship
Use various research methods to inform and validate design system decisions
Turn insights into clear, practical improvements that make the system stronger
Write clear documentation that helps designers and engineers work more efficiently
Collaborate with stakeholders across design, product, and engineering to ensure what you design can actually ship
Currently pursuing or recently completed a degree in HCI, ID, CS, or a related field
Curiosity about how people interact with products
Hands-on experience with Figma; familiarity with Storybook is a bonus
Interest in UX research methods and enthusiasm for putting them into practice
Systems thinking: you enjoy organizing, structuring, and improving how things work
Genuine interest in accessibility and inclusive design
Clear communicator who welcomes feedback and uses it to improve
Mentorship from senior UX designers
Hands-on experience with a real, actively used design system
Portfolio-worthy work you actually shipped
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