UI/UX Designer

Responsible for the end-to-end design process of RouteOne digital products which span both consumer-facing and business-to-business channels. This process includes, but is not limited to: market research, design ideation and strategy, creating user stories and journey maps, creating design mockups, UI prototyping (both low and high-fidelity), and user testing based on business/technical requirements, usability standards, and optimum workflow.  This team member will actively collaborate with different development and strategy teams on different products. As such, they should be comfortable acting as a design subject-matter expert and a champion for user experience on an agile team.   

Job Requirements  

• Support the product lifecycle from planning through development, launch, and ongoing product enhancements.  Support the definition, development, and delivery of the product(s) following the RouteOne systems lifecycle process. 

• Work with customers, Product Development team, and IT team to establish new UIs and enhance existing ones.

• Facilitate project meetings, workshops, design sessions, and whiteboarding.

• Sketch user flows and low- and high-fidelity wireframes in a custom material design system.

• Perform all work in accordance with company’s quality programs, standards, and procedures.

• Design and develop prototypes from functional specifications, as well as business and user requirements under the direction of the Director, Product.

• Analyze, create, document, and UI design guidelines and standards.

• Maintain safety, security, and privacy standards throughout all areas of responsibility.

Knowledge  

• Well-versed in working closely with business and technology stakeholders, helping them see the “big picture.”

• Demonstrated experience in responsive web and native design principles.

• Experience developing and implementing UI design standards for large-scale platforms.

• Extensive experience with Figma, Adobe Creative Suite, and other UI-centric software.

• Familiar with Agile software implementation methodologies, specifically Scrum.

• Formal experience with Usability Methodologies a plus.

• Experience in defining/tracking/reporting user metrics is a plus.

Skills   

• Extensive experience with UI prototyping tools including Figma and Adobe Creative Suite, with a heavy focus on component creation and library creation/maintenance.

• Proficient in Microsoft Office products, including but not limited to: Word, PowerPoint, Excel, Outlook, and Visio.

• Experience working in JIRA is a plus.

• Familiarity with HTML, CSS, and HTML development tools is a plus.

• Ability to act as a subject-matter expert in a team setting.

Abilities  

• Problem solver with a strong solution/implementation focus.

• High degree of flexibility and adaptability and conflict management capability.

• Self-motivated, self-directed, and politically astute; able to communicate effectively with all levels of internal and external organizations.

• Ability to work in a team environment. 

• Ability to think critically. 

Other Essential Requirements  

• Portfolio of work samples and design artifacts that illustrate your approach, outcomes you’ve achieved and deliverables you’ve created is required. 

• Bachelor’s degree in Design, Digital Media, or related field is a plus.

• 2+ years’ overall work experience in a professional environment.