Dooza is a two-sided AI platform:

On one side, it's an agent creation platform — you (or power users/developers) build AI agents by defining their skills, tools, personality, and workflows. Think of it like the "builder" layer where agents get designed, connected to APIs, and configured with the right permissions and knowledge.

On the other side, it's a SaaS product for SMBs — those created agents get packaged and presented as "AI employees" that small business owners can just plug into their operations. No coding, no infrastructure management, no security headaches. The SMB sees something like "hire an AI support rep" or "hire an AI social media manager" and gets a working agent with a predictable monthly price.

So the core value prop is: the complexity of autonomous AI agents, abstracted into a managed product that feels like hiring staff. The agent creation layer handles the "spicy" parts (system access, API orchestration, multi-step workflows, memory), while the SMB-facing layer handles trust, security, and simplicity.

The competitive angle is clear — open-source agent frameworks give you power but demand technical expertise and carry real security/cost risks. Dooza takes that same agentic capability but owns the infrastructure, security, and UX so merchants don't have to.

Somi — Social Media Manager. Content creation, scheduling, auto-posting across Instagram, Facebook, X, and TikTok, comment replies, engagement analytics, and trend monitoring. Your always-on social presence.

Seomi — SEO & Blog Strategist. Keyword research, blog post generation, on-page optimization, internal linking, content calendars. Handles the full pipeline from keyword discovery to published, optimized article.

Cleo — Customer Support Rep. Email and ticket triage, intelligent responses that match your brand voice, FAQ resolution, escalation routing. The core of Dooza's origin story — support done right without Zendesk pricing.

Marlo — Email Marketing Specialist. Campaign builds, drip sequences, win-back flows, subject line testing, list segmentation. Turns your subscriber list into revenue on autopilot.

Voss — Executive Assistant. Calendar management, meeting scheduling, conflict resolution, daily briefings, task prioritization, note-taking. Your chief of staff that never drops the ball.

Rex — Business Development Partner. Lead generation, competitor tracking, market research, opportunity scoring. Doesn't just find leads — researches them and tells you why they matter.

Nova — Data Analyst. Revenue dashboards, trend spotting, forecasting, KPI tracking. Transforms raw data into clear decisions without you touching a spreadsheet.

Kolt — eCommerce Manager. Product listing optimization, inventory monitoring, order workflow automation, store performance insights. Built for Shopify merchants from day one.

Wren — Creative Copywriter. Ad copy, product descriptions, landing pages, brand messaging. Feeds polished content to Somi and Seomi so the whole content engine stays fueled.