Harsh Garg

Apr 18, 2026 • 1 min read

I completely redesigned my B2B SaaS to optimize for "Founder Trust"

I completely redesigned my B2B SaaS to optimize for "Founder Trust"

Hey everyone! I'm building SupportBridge (a highly constrained, safe AI support tool for SaaS).

Initially, my landing page was a bit generic. But I realized that for enterprise B2B, the biggest hurdle isn't feature-set—it's trust. Founders are terrified of AI going rogue with their customers.

So, I spent the last few days ripping out the old UI and building a completely new interface.

Here is what I changed:

Visual Guardrails: Added a dedicated "Safety Pillars" section explaining exactly what the AI CANNOT do.

Frictionless Audit: Removed the complex signup form. Now we just ask for a Help Center URL to generate a custom automation report.

Transparent Pricing: Switched to a single $99 pilot card with a clear "No surprise auto-billing" policy.

Would love some harsh feedback from this community on the new UI! Does it feel trustworthy enough for you to plug in your support inbox?

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