CallPal is the outbound calling layer for CRM teams, designed to enhance sales productivity and streamline communication. It offers a suite of features including click-to-call directly from CRM records, a power dialer for efficient campaign management, and live call monitoring capabilities for coaching and quality assurance. The platform also provides searchable and encrypted call recordings, ensuring data security and compliance. With two-way CRM synchronization, all call logs and contact information are kept up-to-date across systems. A key feature is the company caller ID masking, which ensures that every outbound call displays the company's number, protecting personal lines. CallPal integrates seamlessly with popular CRMs such as Attio, Close, ActiveCampaign, Capsule, Copper, Insightly, Nimble, and Less Annoying CRM, and also supports data import via CSV, Excel, or Google Sheets. The pricing is per user, with tiered plans (Starter, Pro, Scale) offering increasing levels of functionality. CallPal operates on a bring-your-own-carrier (BYOC) model, allowing users to leverage their existing SIP trunks for transparent and controlled calling costs. Security is a foundational aspect, with TLS encryption for traffic, SRTP for call media, role-based access control, and audit logging for all activities.

• Click-to-call from any CRM record

• Power dialer campaigns

• Live call monitoring (listen, whisper, barge)

• Searchable, encrypted call recordings

• Two-way CRM sync

• Company caller-ID masking

• Integrations with popular CRMs and data import options

• BYOC model with transparent pricing

• Robust security features including encryption and audit logging