Sentrup is an AI-powered customer support platform designed to automate and enhance business interactions. It offers a comprehensive suite of tools including AI-driven chat automation, intelligent knowledge base retrieval, and seamless appointment scheduling. The platform leverages vector search to provide accurate, document-backed answers, ensuring that AI responses are grounded in your business's specific information and preventing hallucinations.

• 24/7 Always-on Support: Provides continuous customer assistance without human intervention.
• Instant Replies: Achieves typical first reply times of under 2 seconds.
• Knowledge Base Integration: Upload custom documents, FAQs, and policies to train the AI for accurate, context-aware responses.
• Appointment Scheduling: Automates booking flows, calendar sync, and email confirmations to streamline the appointment process.
• Seamless Human Handoff: Intelligently routes complex or urgent queries to human agents with full conversation context preserved.
• Analytics & Cost Tracking: Offers insights into resolution metrics, conversation trends, and operational costs.
• Multi-Tenant Control: Enables management of separate support setups for multiple businesses or clients with distinct branding and workflows.

Sentrup is built for teams seeking to reduce repetitive tickets, improve customer engagement, and turn their support function into a growth engine. It offers flexible pricing plans, including a free tier, to accommodate businesses of all sizes.