AI Chat That Guides Your Users to Success
FoxChat is an AI-powered chat widget designed to enhance user experience by providing step-by-step guidance, correcting mistakes, remembering returning users, and continuously learning from conversations. Installation is quick, taking approximately three minutes, and it is compatible with any website.
- DOM-aware guidance: The AI understands the structure of your web page to provide context-specific help, highlighting the exact element on the screen and guiding users one step at a time.
- Proactive frustration detection: Identifies when users are stalling or repeating actions, offering help before they get stuck.
- Self-learning AI: Learns from every conversation to improve its responses and guidance over time.
- Content-based answers: Utilizes your existing website content to generate replies, ensuring accuracy and relevance. If the AI doesn't know an answer, it will state so and escalate to a human agent.
- User memory: Remembers past interactions and issues, allowing returning users to pick up where they left off without repeating information.
- Guided walkthroughs: Offers interactive walkthroughs that highlight specific elements on the page.
- Human escalation: Seamlessly transfers conversations to a human agent with a summarized context and a drafted reply.
- Weekly intelligence reports: Provides insights into user queries and common sticking points.
- Multi-language support: Responds in the visitor's language.
Installation involves adding a single script tag and works on any website, including marketing pages, SaaS dashboards, documentation sites, and online stores, without requiring a rebuild or plugin. Pricing starts at $29/month with a 14-day free trial available.