"Can't reproduce" is not a fix. It just means the bug is still there.

A QA manager spots something broken in production. They report it to the dev team. The dev asks how to reproduce it. The QA manager tries to explain. More questions follow. The dev still can't reproduce it. The ticket gets closed.

The bug is still there.

The real problem

QA managers and product managers are not developers. They see what is broken, they know the flow, they can spot the issue. But they don't know which technical details the developer needs to reproduce it.

So the report says "the checkout button doesn't work" and the developer has no idea where to start.
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What the developer actually needs

A recording of exactly what happened. Not a description. Not a screenshot. The full flow, the exact steps, the exact moment it broke.

Most tools that do this require a script embedded in the product before the bug happens. That means extra code on every page, CSP issues, performance overhead — and if it wasn't set up in advance, you still get nothing useful.

How PlayLog works

[PlayLog](https://playlog.dev) is a Chrome extension. A QA manager or product manager installs it once. When they see something broken in production, they click record, go through the steps, click stop, and send the link.

No changes to the codebase. No scripts on your pages. No technical knowledge required to record.

The developer opens the dashboard, watches the replay, and reads the AI summary — what the user did, where the flow broke, and what the likely cause is. Copy it into a ticket or dev tool and start fixing.

The person recording controls which sites the extension is active on and when it runs. Nothing is captured without them starting it.

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Who this is for
- QA managers who see bugs in production but can't always describe them in technical terms

- Product managers who want to report issues without a back-and-forth with the dev team

- Developers who need real context to reproduce an issue, not a vague description

Result

The dev team gets a replay instead of a paragraph. Bugs get reproduced in minutes, not days.

https://playlog.dev- happy to answer questions in the comments.