Kriseena offers an AI-powered customer support solution designed to deploy in minutes, significantly reducing support workload by up to 80%. The platform integrates with your existing order and policy data, allowing an AI agent to handle repetitive queries while ensuring human oversight for every reply.
- Effortless Setup: No technical expertise is required. Easily connect your Google account and paste text into forms to set up Kriseena.
- Human-Approved Replies: By default, Kriseena operates in 'Draft Mode,' where the AI drafts responses for a human agent to review and approve before sending, ensuring accuracy and brand consistency.
- Intelligent Confidence Thresholds: Set a confidence score (0-100) for AI responses. Replies below this threshold are automatically saved as drafts for human review, preventing inaccurate automated responses.
- Seamless Integrations: Connect with platforms like Shopify, WooCommerce, and Google Sheets in under two minutes. The AI can access live order statuses, tracking numbers, and customer data for accurate, real-time support.
- Scalable Plans: A free plan is available with 100 AI replies per month. Paid plans start at $49/month, offering unlimited AI replies and advanced integrations. Custom plans are available for larger teams.
- Advanced Features: Includes cross-conversation customer memory, real-time sentiment detection to prioritize frustrated customers, and white-labeling options to maintain your brand's identity.
Kriseena is not just a chatbot; it's a sophisticated AI agent that leverages your live data to provide instant, accurate, and human-approved customer support across all channels.