Built content-aware PII redaction in Postgres with Neon and TypeSafe AI's Jev where redaction on support messages is not on entire column bluntly, but only on meaningful bits: https://pg-redact.vercel.app

• Jev reads each message and tags the personal bits: names, emails, phones, addresses, and IDs

• The masking runs inside Neon Postgres as a redact() SQL function

• Guest see nothing, support sees names/emails/phones, admin sees everything