Developed an AI-powered Smart Calling Agent that automates outbound calls, lead follow-ups, and meeting scheduling using advanced Voice AI, automation, and telephony integration. This system acts as a virtual sales representative — calling leads, holding natural voice conversations, handling outcomes, and automatically scheduling meetings — all without human intervention.
Key Features & Responsibilities:
AI Voice Automation: Integrated Vapi (Voice AI) to enable real-time, natural voice conversations using speech-to-text and text-to-speech models.
Telephony Integration: Used Twilio to handle outbound calls, connect AI to real phone lines, and manage call events (busy, answered, no answer).
Workflow Automation: Implemented n8n to orchestrate the call flow — fetching leads, looping through calls, and triggering actions like meeting creation.
Meeting Scheduling: Built a custom calendar system that auto-schedules meetings based on AI conversation outcomes.
Frontend Dashboard: Designed a React-based real-time dashboard to monitor calls, view transcripts, and manage meeting schedules.
Backend Development: Developed the backend using Node.js, integrating with APIs for leads, call logs, and meeting data storage.