Pilea is an agent and intelligence layer designed to transform customer signals into actionable tasks for both agents and humans. It prioritizes customer feedback, automates the drafting of product updates, and generates research reports. Pilea agents are grounded in your customer research, CRM activity, support tickets, and codebase, operating on autopilot.

• For Product Managers: Prioritize features with evidence, score every request by impact, and trace themes to real customer quotes. Generate defensible roadmaps and push work directly into Jira or Linear.

• For Customer Success Managers: Aggregate customer conversations, tickets, and signals into a unified view to spot churn risk early and identify patterns.

• For UX Designers: Transform existing feedback into new research, surfacing real user language and pain points to accelerate synthesis.

• For Marketers: Extract customer verbatims for landing pages, identify converting language, and find case study opportunities.

• For Developers: Understand the 'why' behind every ticket directly within your IDE, with prioritized, evidence-backed insights and customer quotes attached.

Pilea integrates with over 15 tools including HubSpot, Slack, Intercom, Notion, Jira, and GitHub, ensuring feedback flows automatically into a structured overview. It offers features like PII redaction by default, GDPR compliance, EU hosting, priority scoring, 2-way sync with issue-tracking tools, support for over 100 languages, and context everywhere with MCP.

Over 200 product teams save 40+ hours per week with Pilea, shipping on evidence rather than opinions. The platform helps groom issues, write insights, build context, and ship updates efficiently.