AI Customer Support Platform

Sellio is a comprehensive AI customer support platform designed to streamline communication and enhance customer interactions. It offers a unified shared inbox that integrates live chat from your website, WhatsApp, Instagram, Telegram, and email, bringing all customer conversations into a single, manageable interface.

• Unified Inbox: Consolidate all customer communications from website chat, WhatsApp, Instagram, Telegram, and email into one collaborative inbox.
• Live Chat Widget: Easily embed a customizable live chat widget onto your website with a single snippet, matching your brand's aesthetic.
• AI Agents: Deploy AI agents trained on your own documentation, website content, and FAQs to provide instant, accurate responses. The AI can handle initial inquiries and hand off complex issues to human agents seamlessly.
• Tickets and Automations: Convert conversations into trackable tickets, assign them to team members, and automate workflows to improve efficiency.
• Analytics: Gain insights into customer support performance with detailed analytics on response times, resolution rates, and customer satisfaction (CSAT).
• Team Collaboration: Facilitate teamwork with features like private notes, conversation assignment, and team-based routing.
• Integrations: Connect with popular tools like Stripe, ClickUp, Zoom, Salesforce, Slack, Discord, Microsoft Teams, and more to enhance your workflow.

Sellio is built to support businesses across various industries, including e-commerce, hospitality, SaaS, and local services, providing a scalable and efficient solution for customer support needs.