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Autonomous Operation: Set up shipping, send tracking information, and request reviews automatically after delivery, freeing up merchant time.
AI Agent Integration: Connect with AI assistants like Claude Code or Codex to manage product listings, write page content, create marketing copy, and handle customer inquiries. The AI agent can prepare the store for sales events, generate discount codes, and respond to customer questions, with merchant approval before going live.
Built-in Solutions: Includes native tools for inventory management, checkout processes, shipping label generation, email marketing, and customer follow-ups.
Sales and Order Management: Provides a clear overview of sales, orders, and stock levels, with tools to manage fulfillment and customer communication.
Automations: Configure automated workflows for various scenarios, such as sending review requests after package delivery or handling follow-ups for abandoned carts.
Customer Communication: Manages essential customer emails including order confirmations, shipping updates, and delivery notifications, as well as targeted follow-up campaigns for reviews and re-engagement.
Transparent Pricing: Offers a free plan with no monthly fees with a competitive transaction fee structure compared to other platforms.
Customization: Supports custom domains and ability to customize storefront UI.
Data Export: Allows merchants to export their order and customer data at any time.
Formahand aims to provide an efficient and cost-effective e-commerce solution, allowing merchants to focus on growth and customer satisfaction while leveraging AI for operational efficiency.
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