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Unified DNS is a multi-tenant SaaS platform built for Managed Service Providers (MSPs) to centrally manage DNS across multiple providers, clients, and workflows from a single dashboard. With UDNS Hosted, it also offers full authoritative DNS hosting on its own nameservers, so MSPs are no longer blocked by registrars like GoDaddy or Network Solutions that gate or omit API access. Domain registration stays wherever it already is. Only DNS hosting moves to UDNS. Tiered pricing starts at 100/mo for up to 50 domains, scaling to 700/mo for up to 2,000 domains, all features included at every tier. First month free with code FREETRIAL2026.
Key Features:
10 DNS Management Paths — Manage Cloudflare, Azure DNS, NameCheap, Porkbun, NameSilo, OpenSRS, Synergy Wholesale, GoDaddy, and Webnames.ca from one interface, or move a domain's DNS hosting to UDNS Hosted and skip registrar API access entirely.
UDNS Hosted — Authoritative DNS hosting on UDNS nameservers for domains at registrars with limited, gated, or no API access. Same dashboard, same audit trails, same integrations, no dependency on the registrar's API.
Email Security Management — Dedicated DMARC and SPF management pages with cross-zone policy deployment and compliance dashboards.
DNS Security Assessments — Pluggable assessment engine with checks for SPF, DMARC, DKIM, MX validation, DNSSEC, CAA records, and TTL analysis. Run assessments across zones and track compliance over time.
Cloudflare Advanced Management — Firewall rules with an expression builder UI, firewall rule templates, zone settings templates, page rules, zone holds, DNSSEC management, and SSL/TLS configuration.
Automated Backups — Configurable backup schedules with BIND zone file format, supporting both SharePoint and Azure Blob Storage as destinations. Includes automated availability validation every 4 hours.
Reporting System — Six report types (Domain Expiration, Backup Status, Sync Status, Zone Health, DNSSEC Config, Zone Inventory) with PDF, CSV, and Excel export. Supports scheduled delivery (daily, weekly, monthly) via email and white-label PDF exports with custom organization branding.
Domain Monitoring — Automated monitoring for domain expiration (alerts at 0, 1, 7, 14, 30, 60 days), auto-renew status changes, transfer lock changes, WHOIS privacy changes, and registrar changes.
Domain Reputation Monitoring — Continuous checks against 13 DNSBL/RBL providers, plus brand protection scanning.
PSA Integrations — AutoTask, HaloPSA, Syncro, and SuperOps with bi-directional client sync, ticket creation from alerts, and customizable ticket templates.
Documentation Sync — Hudu integration with Magic Dash, asset layout management, DNS zone and domain registration assets, and automated stale mapping cleanup. SuperOps IT documentation sync.
Multi-Channel Notifications — Email, Slack, Discord, and Microsoft Teams with tag-based routing (Sales, Technical, Security) and per-alert-type preferences. Alerts can also route to PSA ticket creation.
Audit Logs & Trails — Complete visibility into every DNS change, user action, and system event with user attribution, timestamps, IP tracking, and before/after snapshots for compliance and troubleshooting. Configurable retention from 30 to 730 days.
DNS Standards & Templates — Define and apply Cloudflare firewall rule templates and zone settings templates across multiple zones for consistent security and performance policies.
Complete Multi-Tenancy — Secure client isolation with per-organization vaults for secret storage, role-based access control (Owner, Admin, Technician, Billing), and client lifecycle management (Prospect, Active, Suspended, Inactive, Churned).
Enterprise Security — TOTP-based MFA with backup codes, Microsoft Entra ID SSO, comprehensive audit logging with before/after snapshots, login activity tracking, and security alerts.
Why Unified DNS? MSPs typically juggle DNS across dozens of client accounts and multiple providers, and registrars that gate API access make it worse. Unified DNS eliminates the friction of logging into separate portals, removes the registrar as a dependency entirely when needed, reduces human error, provides complete audit trails for compliance, and integrates directly into your existing PSA and documentation tools, keeping your entire MSP stack in sync.
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