JPMorgan Software Engineering Virtual Experience Program on Forage - October 2022

Networking Essentials

Certified Ethical Hacker (CEH)

High School

Master's Degree, Cybersecurity

Bachelor's degree

• Collaborated with the development team to assist in requirements gathering, resource allocation, and project tracking using Asana and MS Project, improving overall project efficiency by 20% and reducing timelines by 15%. • Developed and tested data solutions, utilizing Python and SQL to improve project tracking and streamline resource allocation. • Conducted quality assurance testing with Selenium, documented results to ensure software quality and compliance with business requirements, resulting in a significant improvement in software reliability. • Liaised with stakeholders to implement a digital remote onboarding portal using Salesforce, increasing client growth by 15% in the first 3 months, and trained over 300 staff on the portal, enhancing user adoption and satisfaction.

Product Analyst

Delivered first-line IT Support, managed user accounts on Entra ID and maintained Microsoft 365 infrastructure. • Streamlined SEND requirements and placements process through improved documentation, compliance tracking and data management initiatives. • Collaborate with school leaders, SEND coordinators, and multi-disciplinary teams to improve the delivery of SEND services. • Provided tailored support to students with EHCPs across multiple schools SEND schools ensuring inclusive education and adherence to the SEND code of practice.

SEND Teaching Supervisor & IT Support

Spearheaded a digital agency that helps startups, SME's and multinational companies build empowering tools to navigate their digital transformations. •	Cultivated and refined client requirements and specifications based on technical needs, project planning and setting deliverables. •	Wrote well designed, testable and efficient code by using best software development practices •	Helped to foster an environment of open communication, creative thinking, problem solving and cohesive team effort. •	Prioritized, delegated, and accomplished multiple projects, as well as the ability to troubleshoot and resolve common problems •	Optimized and utilized effect communication between clients, associates and managers. •	Researched on techniques and created proof of concepts and prototypes. •	Worked on continued maintenance and development of bug fixes for existing web applications and maintained software documentation •	Recommended new tools and technologies by staying abreast of the latest trends a

Digital Project Manager  I Lead Digital Consultant

• Delivering first-line IT support and managing asset inventory across multiple teams. • Managing onboarding and offboarding processes using Entra ID, Active Directory, and Microsoft 365 applications. • Maintaining Microsoft Exchange Online, Teams, and Azure resources to ensure seamless service availability. • Utilising Freshservice and Notion for efficient ticket management and service documentation.

Service Desk Analyst

End User Support Engineer

Systems Engineer

I build solutions for problems to make business more efficient

github

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