UAE Labour Law

American Staffing Association Corporate Recruiting Professional Certificate

Certified Human Resource Management Professional

Prompt Engineering with ChatGPT

Microsoft Excel 2019 / 365

Certified Organization Development Specialist

Senior Professional in Human Resources - International™ (SPHRi™)

At Amal Academy, I led HR operations and recruitment during a period of rapid organizational growth, scaling the team from 8 to 35 employees within one year. I established structured onboarding, training, and development processes, and delivered extensive training sessions that supported hundreds of fellows in building career readiness. I also expanded HR operations to regional offices, introduced performance and development frameworks, and strengthened internal communication and culture through consistent people-focused initiatives.

Senior Program Manager

At TCP Software, I manage full-cycle talent acquisition for global SaaS teams, hiring technical and operational talent aligned with evolving business needs. I work closely with hiring managers and US-based leadership to prioritize roles, refine ATS workflows, and strengthen process consistency across regions. I support workforce planning by understanding upcoming recruitment requirements, contribute to talent pipeline initiatives, and mentor the recruitment team to ensure a strong candidate experience. I also deliver data-driven hiring insights and collaborate cross-functionally to continuously improve recruitment speed, quality, and compliance.

Recruitment Manager

At 2iQ Research, I led HR operations and recruitment for technical, analytical, and managerial roles, supporting both new hiring and essential backfills. I improved HR processes by introducing an ATS to streamline recruitment and implementing an HRIS that significantly reduced processing time and improved accuracy. I enhanced the employee experience through a structured concern-reporting system, strengthened employee relations, and provided leadership with regular insights on workforce trends to support data-driven decision-making.

Human Resources Manager

As a contracted trainer with the British Council Pakistan, I delivered national-level training programs focused on school leadership, core teaching skills, and international education standards. I facilitated face-to-face sessions for teachers and headteachers, aligned training to the British Council’s frameworks, and supported institutions in strengthening leadership practices. I also participated in International School Award discussions and contributed to capacity-building initiatives aimed at improving educational outcomes across participating schools.

Freelance Trainer

At IBEX, I managed high-volume recruitment across technology, customer support, and sales roles, hiring over 200 employees and streamlining the end-to-end hiring workflow to support fast-paced operations. I supported performance management cycles, coordinated training needs assessments, and helped deliver development activities that improved team capability. I also contributed to employee relations by addressing concerns, supporting policy communication, and ensuring smooth HR processes across departments.

Human Resources Executive

At Lucent Directions, I provided HR consulting services to multiple clients by designing policies, setting up HR processes, and supporting recruitment for organizations in coworking, corporate, and contact center environments. I developed HR frameworks, supported hiring for various operational roles, and delivered professional training programs focused on leadership, communication, and workplace performance. My work helped clients establish stronger HR foundations and improve team effectiveness across their operations.

Senior HR Consultant & Master Trainer

At KBC Japan, I supported core HR operations with a focus on recruitment, payroll coordination, and employee relations. I managed onboarding activities to ensure smooth new-hire integration, coordinated monthly payroll to maintain timely and accurate salary disbursements, and handled day-to-day employee concerns to keep communication clear and maintain a positive work environment.

HR Executive

Learning and Development

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