Microsoft Certified Solution Architect

Founded and led Phenom Software, achieving recognition as no. 806 in the Inc. 5000 list, with annual revenue growth exceeding $4M.

- Built product and engineering team of 25 to provide design, development, and cloud architecture services to enterprise clients and non-profits, specializing in AWS, Azure, and Microsoft .Net custom development.

- Developed World Vision's global intranet and progress monitoring platform for 2.8M sponsored children.

- Owned company sales and revenue efforts scaling the business from zero to $4M ARR in 3 years.

Managing Partner and Chief Revenue Officer

Software Engineer

Drove enterprise adoption and revenue expansion for an AI-driven healthcare engagement platform by aligning engineering, product, and customer strategy. Led cross-functional teams delivering production AI solutions that transformed patient outreach, analytics, and operational efficiency.

Key Impact
- Achieved 100% enterprise client adoption of AI platform by leading solution architecture, delivery strategy, and implementation execution
- Delivered predictive AI segmentation models on longitudinal healthcare datasets enabling automated, personalized patient engagement at scale
- Built and led pre-sales + solutions engineering organization that translated complex technical capabilities into customer value

VP of Growth and Solutions Engineering

Senior Software Engineer

Pioneered Avanade's SoCal .Net development practice, scaling the team from 3 to 100+ consultants over a decade.

- Delivered transformative software solutions including apps, portals, mobile experiences, analytics, and integrations for clients such as Microsoft, Disney, and eBay.

- Demonstrated expertise in solving complex business problems with technology, contributing to Avanade's growth to 29,000 consultants and over $2 billion in revenues by 2016.

Senior Director - .Net Solutions

- Led the development and launch of Restoic's athlete wellness platform, comprising of mobile app (React Native, Android, iOS), digital coaching, and analytics toolset (React, GCP Firebase, BigQuery), focusing on enhancing psychological skills crucial to athletes' performance.

- Provided hands-on leadership in ongoing engineering efforts, ensuring alignment with product vision and industry-leading sports psychology principles.

Led two critical areas spanning growth and transaction infrastructure in a complex, multi-sided real estate marketplace.

Growth Engineering
Owned the end-to-end growth engineering function, focused on reducing user friction and improving conversion across fragmented acquisition channels. Unified data and workflows across web, lifecycle marketing, and analytics systems to create a more cohesive, measurable funnel—driving more efficient customer acquisition and activation.

Seller Platform — Broker Portal
Led development of a centralized transaction management platform for institutional sellers, coordinating workflows across internal operations, third-party brokers, and sellers. Built systems to manage high-complexity portfolio transactions, enabling structured execution of large-scale asset sales through a single operational hub.

Worked at the intersection of product, engineering, and operations—solving for real-world complexity where software and human workflows are tightly coupled.

Lead Enginer

Founding engineering leader responsible for building the company’s core SaaS platform from inception through commercial traction and revenue scale.

Key Impact
- Built primary platform from 0 → $4M ARR
- Scaled engineering org from 3 → multi-disciplinary team across product, data, DevOps, and QA
- Architected HIPAA-compliant data and analytics infrastructure supporting enterprise healthcare clients
- Established engineering culture, delivery processes, and technical standards enabling rapid product iteration without sacrificing reliability or compliance

Head of Engineering

- Led the development of the initial Stamps.com web server, contributing to its IPO in 2000 and subsequent market valuation exceeding $4.5B.

- Managed engineering team responsible for the development and maintenance of core e-commerce and secure Internet mailing solutions, serving over 300,000 monthly subscribers.

Server Team Lead

Building production AI agent platforms for regulated, real-world operations.

We’re taking on the messy layer most software avoids—manual workflows, fragmented systems, and high-compliance environments—and turning them into systems that can run end-to-end.

The focus is building trusted digital employees that integrate cleanly into human workflows, with the right guardrails, visibility, and human oversight where it matters.

Learn more at https://www.snh-ai.com/platform

CTO & Co-founder

Sr. Director - .Net and SharePoint

- Developed the initial Stamps.com web server, contributing to its IPO in 2000 and subsequent market valuation exceeding $4.5B.

- Led server engineering team responsible for the development and maintenance of core e-commerce and secure Internet mailing solutions, serving over 300,000 monthly subscribers.

Backend Systems Lead

Founded and led Phenom Software, achieving recognition as no. 806 in the Inc. 5000 list, with revenue growth exceeding $3M.

- Provided product design, development, and information architecture services to enterprise clients and non-profits, specializing in AWS, Azure, and Microsoft .Net custom development.

- Managed sales efforts and developed client solutions, fostering partnerships and delivering high-quality software solutions to meet diverse business needs.

Founder

Founding CTO

Lead Engineer

Technical and delivery leader responsible for designing and scaling intelligent automation platforms that generated measurable business value for enterprise clients across healthcare, life sciences, and technology sectors.

Key Impact
- Led development of automation platform processing 1M+ transactions annually valued at $120M+
- Generated $6M+ revenue through technical product strategy, demos, and solution architecture
- Built production systems integrating ML/NLP pipelines with enterprise CRM platforms (Salesforce, Dynamics)
- Designed cloud delivery architecture, CI/CD pipelines, observability stack, and testing frameworks enabling reliable production deployments
- Established engineering standards and platform practices adopted across multiple teams and client engagements

Principal - Intelligent Automation

Founder & Head of Delivery

Startup CTO who builds platforms from zero → revenue and scales teams fast.

Know about Blake Dong's work experience, education, bootcamps, certifications, and much more. Blake Dong