PRINCE 2 Foundation

Bachelor's degree

Master's degree

As an intern I was responsible for project managing the European funds projects, which involved acquisition of new customers, database creation, preparation of the evaluation reports and administration of the project.

Intern

In this role, I led both sales team management and customer success efforts, driving financial growth and improving the company’s market position. My responsibilities included developing and implementing monthly, quarterly, and annual sales strategies, while working closely with the team and individually on business development plans. I also managed a broad portfolio of B2B and B2C clients across Europe and the U.S., ensuring strong relationships and long-term growth.

Key responsibilities:
- Managed the sales team and customer success initiatives, aligning efforts with strategic growth objectives
- Improved the company’s market position and drove financial growth through targeted sales strategies
- Established and maintained a large portfolio of B2B and B2C clients across Europe and the U.S
- Developed comprehensive sales strategies and business development plans at both team and individual levels

Key achievements:
- Awarded Direct Sales Representative of the Year 2016.
- Ranked in t

Team Leader / Head of Sales

As Sales Director at Voluum Tracker, I was responsible for building the sales team from the ground up and transforming the sales structure into a world-class operation. My efforts led to doubling new business generation year over year, while also implementing key processes and structures that ensured sustainable growth. I introduced commission plans, KPIs, and targets, alongside a comprehensive CRM system. Additionally, I implemented coaching, mentoring, and role-playing exercises to enhance the sales team’s skills and performance. I worked closely with the support and product teams, leveraging customer feedback to help drive product development and unlock new revenue streams.

Key Responsibilities: 
- Built the sales team from the ground up, recruiting and developing a high-performance sales operation
- Developed and transformed sales processes and structures into a world-class operation
- Created and implemented commission structures, KPIs, and sales targets to ensure consistent perf

Sales Director

As a Sales Representative, I was responsible for developing and expanding the client database while managing ongoing relationships with key clients. My role involved creating detailed action plans and work schedules to target potential clients effectively and ensure consistent outreach. I also monitored market trends, analyzed competitors, and provided weekly reports that included both the current market situation and future sales forecasts. This proactive approach allowed me to stay ahead of market shifts and make data-driven decisions that contributed to sales growth.

Key responsibilities:
- Developed and maintained a growing database of new clients, with a focus on long-term relationship building
- Managed client relationships, ensuring continuous engagement and satisfaction
- Created action plans and detailed work schedules to optimize outreach efforts and increase sales
- Analyzed market trends and competitors, providing weekly reports and future forecasts to inform sales strateg

Sales Representative

As a Senior Sales Manager at Voluum Tracker, I consistently delivered exceptional results, achieving 3.4x better performance than the rest of the sales team. My focus was on exceeding targets and setting a high standard for team performance. I also played an instrumental role in motivating and pushing the sales team to deliver higher results, driving overall growth and success within the department.

Key Responsibilities:
- Managed sales operations, ensuring targets were consistently met or exceeded
- Led by example, achieving sales results 3.4x higher than the average team performance
- Motivated and encouraged the team to improve performance and exceed expectations
- Provided guidance, support, and mentorship to the sales team, helping them develop skills and achieve better outcomes
- Monitored market trends and adjusted strategies to ensure the team remained competitive and effective in meeting objectives

Key Achievements:
- Delivered sales performance 3.4x higher than the rest of 

Senior Inside Sales Manager

At SalesManago Marketing Automation, I built a full-scale sales operation from the ground up, overseeing the recruitment, training, and development of the sales team. I played a pivotal role in designing and implementing sales strategies, KPIs, targets, and commission structures, with a focus on the German-speaking markets. Additionally, I provided hands-on leadership through coaching, mentoring, and continuous monitoring of the team’s performance. My efforts fostered strong client relationships, ensuring continuous follow-up and engagement to drive sales growth.

Key responsibilities:
- Established a high-performing sales operation, including recruitment, strategy development, and performance management
- Developed and executed sales strategies for the German-speaking regions
- Trained, coached, and mentored the sales team, driving high performance and achieving sales excellence
- Managed client relationships to improve business outcomes and ensure ongoing communication.

Key achievem

Head of Sales Team DACH

As a Sales Representative, I consistently exceeded my sales targets, achieving nearly 200% of my quota month over month. This outstanding performance enabled me to acquire well-recognized customers in the U.S. and Europe, particularly within the eCommerce space. My focus on building strong relationships and delivering value helped secure key clients and drive significant growth for the company.

Key responsibilities:
- Acquired and developed relationships with high-profile clients in the U.S. and European eCommerce sectors
- Demonstrated strong sales skills and exceeded performance expectations through a proactive and customer-centric approach

Key achievements:
- Consistently achieved nearly 200% of sales quotas on a monthly basis

Sales Manager

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Business and Sales Consultant

As Head of Customer Operations at Voluum Tracker, I oversaw sales, account management, support, and the Business Intelligence (BI) team, playing a key role in driving growth and improving operational efficiency. My leadership helped the company achieve significant milestones, including doubling sales year over year and reducing churn by 7% annually. I focused on creating KPIs, managing performance, and developing strategies that aligned with business objectives, while consistently identifying new opportunities for growth.

Key responsibilities:
- Led and managed cross-functional teams, including sales, account management, support, and BI, to achieve business growth and operational excellence.
- Played a pivotal role in setting KPIs and optimizing performance across all customer-facing teams.
- Defined and executed strategies that expanded market reach and improved customer retention.
- Focused on leadership, team development, and continuous improvement to exceed performance expectation

Head Of Customer Operations

As Managing Director at Voluum Tracker, I lead the organization in setting and achieving strategic goals, ensuring continuous growth and operational excellence. Over the past 3 years, I have successfully driven year-over-year revenue growth of at least 10 - 30%, while optimizing processes across the entire organization. My role encompasses a wide range of responsibilities, from setting revenue targets for Voluum and KPIs for both sales and support teams, to fostering a high-performance culture driven by data-informed decision-making and operational efficiency. On top of that identifying new growth opportunities for the company.

Key responsibilities:
- Set and monitored revenue targets and performance KPIs for cross-functional teams, aligning them with the overall company vision and strategy
- Led organizational optimization initiatives, streamlining processes for enhanced efficiency and better results
- Fostered a culture of transparency and accountability, ensuring comprehensive docu

Managing Director

Chief Executive Officer

I decided to build CallPrep as per fact that I had to optimize cost in my sales team, and replaced 2 BDRs with CP.

Know about Paul CallPrep's work experience, education, and much more. Paul CallPrep