CITI Program - Human Research (Students in Research) Certification

Maintained calendars for set appointments and scheduling meetings.
Greeted visitors, guests, and help navigating them through the office.
Providing refreshments for guests.
Learning new software with expertise in Microsoft work and Outlook.
Managed multi-line phone systems and maintained office equipment.

Front Desk Receptionist

Conduct beauty consultation to understand customer needs (skin type, tone, preferences).
Assist customers by translating between English to Spanish.
Handling cash, credit, and automatic debit card transactions efficiently and accurately.
Meet or exceed sales goals and performance metrics (upselling, add-ons, cross-sell).
Maintain a polished personal appearance to represent brand image.

Beauty Consultant

Greeted over 100 customers per shift, ensuring a welcoming and engaging environment.
Decorated event spaces and successfully led parties with groups of 10-30 children.
Served food, leads the birthday party in celebration and cake distribution.
Resolved Customer issues efficiently, improving guest satisfaction scores.
Ensure participants/ visitors are present for specific permitted event.

Host

Product Knowledge.
Maintained store appearance and product displays to attract customers.
Customer Service.
Handling cash, credit, and automatic debit card transactions efficiently and accurately.
Prepare merchandise for purchase.
Addressing customer complaints.
Stocking and Restocking shelves of merchandise.
Creating product displays to attract customers.

Sales Cashier

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