Charlesetta Baidoo

Data Analyst - RX Health Info Systems

• Developed interactive and visually appealing dashboards using Power BI,

presenting actionable insights that empowered health insurance clients to make

data-driven decisions.

• Wrote and optimized complex SQL queries to retrieve and analyze data from

relational databases, identifying key trends in healthcare data usage for improved

operational strategies.

• Automated reporting processes to reduce manual intervention and ensure timely

data delivery, improving data accuracy and decision-making speed.

• Collaborated with cross-functional teams to establish seamless integration with

external data sources, enhancing the consistency and accessibility of health

insurance data.

System Data Analyst - RX Health Info Systems

• Supported technical teams by testing and verifying the functionality of health

claims system updates, ensuring minimal disruption to service.

• Provided technical support to users of the Ghana National E-pharmacy and

health claims system.