Chiu Yong Chang

· Implemented advanced dashboards and reports, reducing data analysis time by 30%, leading to more precise and timely decision-making through the creation of intuitive, efficient management interfaces with unified data · Revolutionized payroll management by implementing an internal feature, eliminating Excel dependence, achieving an exceptional 6x increase in departmental efficiency and reduced errors by 50%, positively impacting the finance management and accounting departments · Launched the ESG institutional website, showcasing a total of $200 millions emissions (social and green bonds), effectively communicating the company’s commitment to social and environmental responsibility, enhancing transparency and trust among rural stakeholders · Deployed an institutional anti-fraud website to proactively prevent financial scams, educated all clients on security best practices, while overseeing a $2 billion portfolio

· Championed the implementation of a robust design system and storybook, ensuring consistent user interfaces and significantly streamlining development processes, leading to a notable 50% reduction in task delivery timelines · Implemented an accessibility-focused user experience, enhancing digital inclusivity for more than 4,000 rural producer clients with limited digital familiarity through an intuitive platform interaction · Led the implementation of a key feature for direct image capture and processing through the user’s device camera, enhancing the onboarding process for a friendlier experience and achieving a significant 20% increase in successful onboarding completions · Took charge of maintenance and refactoring activities for legacy code, enhancing code readability and reducing technical debt by 25%, promoting a more reliable and stable development environment

· Separated front-end and back-end modules and built a telemedicine platform from scratch by overhauling the existing production application, providing vital healthcare support to over 5 million active patients during the challenges of the COVID-19 pandemic · Introduced a queue management key feature for totems, optimizing the patient flow and streamlining operational efficiency for over 25,000 healthcare professionals clients in medical offices · Served as a speaker on agile scrum methodology for over 50 collaborators, fostering a culture of adaptability and innovation across all internal teams

· Contributed to the development of a robust trading platform from scratch, incorporating advanced dashboards and reports, and serving clients in over 100 countries around the world

• Collaborated in the development of a trading energy and risk management platform, resulting in 40% reduction in energy consumption for clients, leading to substantial cost savings.