Working on Keeping

Cody Duval • Peerlist

Keeping is a <a target="_blank" rel="noopener noreferrer nofollow ugc" class="break-all link-break text-gray-500 hover:underline" href="https://www.keeping.com/">shared inbox and helpdesk tool</a> that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection.&nbsp;It adds helpdesk power (templates, workflow automations, SLAs, CSAT surveys, reporting, and integrations) without requiring teams to leave Gmail for a separate support app.Key Features- Shared Inbox: Collaborate on your shared inbox from Gmail- Automated Workflows: Tag, assign, and process email automatically- Lives in Gmail: No extra tabs or apps to learn- Unlimited Mailboxes: Add as many shared mailboxes as you like for free- Powerful Analytics: Track first response time, volume, and measure your team- Collision Detection: Never answer the same email twiceBenefits- Collaborate in Gmail:&nbsp;Adding customer support to your operation no longer means opening an extra browser tab.- Simple &amp; Streamlined: Keeping is a simple help desk without complex software to configure.- Built for Growing Team: Priced to scale with you, fully featured from day one.