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Statement of Accomplishment

blasting-off-with-bootstrap

Principal Product Designer

Accomplishments
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- Laid the design foundations and helped establish working norms for Output's Activation team, part of the Growth org.

- Laid the design foundations for a new guided onboarding experience to help 1st-time customers learn how to use Arcade within their 1st 30 day trial period.

- Led discovery research efforts around FX Bundle Subscription pricing with new and existing Output customers

- Led design for Kit Generator a major feature in Arcade 1.6.0 that creates reusable kits from user sample audio. Worked directly with a cross-functional team of product managers, software engineers, and QA engineers. Responsibilities included interaction design, research planning and usability testing, visual design, and high-fidelity prototyping.

- Led efforts for establishing unmoderated research practices and achieving buy-in for adopting Usertesting.com as our primary means of conducting rapid research studies

Senior Product Designer

Mailchimp is an organization consisting of over 1,000 people who are passionate about "empowering the underdog" by building smart marketing tools that help our customers market their products and services. As a Product Designer at Mailchimp, I've had the privilege to work with several cross-functional teams consisting of Software Engineers, UX Researchers, Content Strategists, Product Managers, and more. I worked in the Audience Management domain on a team of cross-functional peers whose purpose was to build tools to help our customers understand and manage their audience so that they can more effectively market to them. I also was the first Product Designer to work on Mailchimp's Data Science domain where we worked closely with other domains to build smart, data-driven features to enable Mailchimp's customers to send more effective marketing campaigns.

Accomplishments
..............................
- Led design on an Email Campaign Benchmarking feature that helps Mailchimp customers 

Product Designer

As one of Levvel's Product Design consultants, I worked directly with our clients, which ranged from Fortune 500 companies to small startups, embedded in cross-functional teams consisting of Software Engineers, Project Managers, and other industry-specialist Consultants. Together, we worked with key stakeholders to conduct research, facilitate workshops, build prototypes for new products and features, and conduct user testing on those products and features.

Key accomplishments include:
- Worked with a major financial institution to design and test a clickable prototype for a consumer bill-sharing app
- Embedded with a small startup to help design new features and improvements to their Web/iOS/Android app designed for elderly users and those with physical impairments

Digital Product Design Consultant

Worked with teams in offices located in Atlanta, San Francisco, and Bangalore, India. As a UI/UX Designer my daily tasks included:

• Working and communicating with cross-functional teams comprised of Project Managers, Software Engineers, Marketing, QA, etc.
• UI/Visual Design tasks included: Sketching, wireframing, UI mockups, and interactive prototypes
• UX tasks included: Information architecture, wireframes, user flows

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At YML a few projects I worked on included:

• The North Face
• Dolby Digital
• Home Depot

Contract UI/UX Designer

**Description**

I was the primary UI/UX Designer on a small team consisting of a Front-end Developer, 2 Back-end Developers, and a Scrum Master (Project Manager). Our team worked on a variety of projects for clients ranging from startups to large corporations and used Agile methodologies like Scrum and Kanban to build and deliver MVP products and iterative refinements on existing products.

**Accomplishments:**

- Worked with a major media company to develop and test a high-fidelity native mobile app prototype designed to encourage healthy behaviors within the company in order to drive down costs related to health insurance claims
- Designed a hi-fidelity prototype for an Atlanta TechStars startup for the purposes of securing investment rounds of funding; worked with a cross-functional team of engineers, QA Analysts, and Project Managers to execute on the prototype and build an MVP along with a full API of endpoints for the web and native mobile app
- Led the design efforts for a web 

Interactive Designer

Vizergy is an internet marketing company that that works primarily with the hospitality industry. As a web designer at Vizergy, I work directly with account managers and clients to understand client goals, audience, and brand guidelines. The following process generally then involves:

• Taking the lead in providing a starting point of look and feel utilizing moodboards
• Applying content strategy/UX techniques to develop wireframes
• Creating design comps/mockups
• Building out the approved solution using responsive and occasionally, adaptive, design techniques
• Creating and building unique "widgets" (similar to WordPress plugins) that allow users to add and layout data on the frontend
• Providing troubleshooting and maintenance for the client's web app


Aside from key work roles, other responsibilities include:

• Standalone mobile web design
• Email marketing and email template design
• Social media campaign design work


Clients Include:
____________

• Virgin Hotels
• Hard Rock H

Designer & Front-End Web Developer

As the Graphic Designer for a renowned, industry-leading SEO and Online Marketing organization, I was involved in working with a diverse group of clients and various teams of multiple disciplines ranging from software development to Marketing specialists.


My Responsibilities involved:

• Sketching and designing mockup treatments for landing pages as part of various SEO testing
• Working with marketing and in-house marketing assets to create print collateral for speaking events and trade shows
• Mentoring junior designers
• Working with development teams to complete in house work orders


Tools & Software Used:

* Photoshop
* Illustrator
* Fireworks
* Flash/Actionscript
* HTML, CSS, JavaScript, PHP


Clients worked with included:

• New York Times
• H&R Block
• NetSuite
• MyFax

Contract Graphic Designer

Worked with small to medium-sized businesses by providing and maintaining an online presence utilizing a variety of web technologies and platforms. Daily responsibilities involved client interaction/support, troubleshooting/maintaining client websites, implementing design ideas from client/designer concepts, and supporting team projects.


Tools & Software Used:

• Photoshop
• ImageReady
• Illustrator
• Flash
• Dreamweaver
• HTML/XHTML
• CSS
• Javascript
• Actionscript
• PHP

- Microsoft Office (Word, Excel, Access, PowerPoint)

Web Designer

As a freelance designer & front-end developer I provide a core set of services for large and small organizations. I believe in building relationships and utilizing my years of industry knowledge working for various agencies and organizations to help people achieve their business goals and impact local and global change.

I've had the opportunity to work with clients such as:

• Output (UI and Product Design)
• NYU (Awareness Campaign Branding and Illustration)
• Seraph Group (Responsive Web App - UX/UI/Prototyping)
• Jackson Spalding (Responsive Website Design - UI Design)
• Transitions Art Gallery at The Skatepark of Tampa (Custom CMS and Website Design - BE/FE Dev, Visual Design)

I provide the following services:

• Visual Design and rapid prototyping
• UX Design including IA, user flows, and wireframes
• Front-end design and development
• Logo design, branding, and illustration


Audio/Visual Production
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I've been writing and recording music since I was 10 years old. I've worked 

Carlos R

I'm a Product Designer with over 10 years of experience. I love building tools for creators, making music, and traveling