Masters Degree - Engineer Diploma, Software Engineering and Computer Science

Master, Software Engineering & Computer Science

Intern - Development of a multiplayer Whiteboard application.

Software Engineer

Engineering manager in the Internal Risk Group.

⦁ Leading and growing multiple high-performing cross-functional teams in the Compliance, Credit Risk and Fraud Prevention spaces.
⦁ Directly managing, mentoring and coaching up to a group of 3 teams and 11 engineers to achieve their career goals and full potential in a psychologically-safe environment.
⦁ Working closely with Product Managers, Engineering Directors, Data Scientists and Operational Leaders (up to C-level.)
⦁ Led and implemented the group strategy and its re-org.
⦁ Helped reduce fraud from 50% to < 1% of international revenue.
⦁ Introduced and rolled out multiple engineering-wide policies (e.g. 20% professional development time, engineering brand content strategy...)
⦁ Helped scale the Product organisation from 30 to 200+ headcount in a sustainable way.
⦁ Interviewed 200+ engineers and managers.
⦁ Helped scale the hiring process through hyper-growth.

Engineering Manager

Front-end developer on Broadway.com
Back-end developer on Openskies (flyopenskies.com) and Nintendo

Helped early-stage companies make the best technical decisions and process improvements.
Worked with Plato (platohq.com, acquired by Grammarly/Superhuman) throughout their journey at the Y Combinator startup accelerator.
Helped the team make critical infrastructure, monitoring and architecture decisions.

Tech consulting - Early stage Y Combinator company

Pre-seed / Seed: 11x, Shellworks, Odin, Payflows, Trezy, Kimeze, Ramble and more...

Angel Investing

🤝 Acquired by Stripe.

Totems was the leading Instagram Analytics and Marketing platform.

* Led the development of 3 data-heavy products (largest Instagram API user.)
* Hands-on engineering (Node.js, MySQL, MongoDB, Angular, Java, Hadoop, AWS, Open-source maintenance.)

Tech Lead - API & Products

🤝 Acquired by ezCater.

La Belle Assiette and its spin-off GoCater are foodtech marketplaces helping private chefs and caterers run their business more efficiently.

* In charge of the technical vision of the company.
* Designed the architecture of both products and pragmatically  revamped the codebase for scalability.
* Brought the team’s software development practices up to the industry’s standards while making sure the pace of delivery wasn’t impacted.
* Mentored engineers in the team.
* Hands-on engineering (Node.js, MongoDB, Angular, AWS.)

Lead Software Architect

Engineering Manager - Operations

⦁ Led and scaled multiple high-performing engineering teams focused on AI-driven customer support and operational excellence.
⦁ Delivered Monzo’s first internal LLM platform and ChatGPT-like product, unlocking safe, scalable LLM adoption across the business.
⦁ Built AI-powered self-serve customer support handling ~85% of help requests, achieving 50%+ resolution rates, 98% QA pass rates, and measurable CSAT improvements.
⦁ Reduced operational costs by ~£3m by combining automation, better observability, and improved customer experience.
⦁ Increased live observability into customer issues, enabling faster diagnosis, better prioritisation, and higher-quality support outcomes.
⦁ Overhauled customer support journeys for vulnerable customers during their most critical moments.
⦁ Built automation and production ML models to detect customer vulnerability (80% precision, 79% recall), reducing median time to escalation from ~50 minutes to seconds.
⦁ Partnered clo

4-month training period from April 2006 to August 2006.
Improvement of the XWiki wiki tool
Adding new features on clients' XWikis.

Tech Lead

Mission: Team leader for the development of several websites (Salle Gaveau, The Phone House) and products (Leparking.fr)

Tech: Data indexing, Instant search, REST API, Report generation, Front-end dev  

Other roles: Technical lead, Project management, Technical quotes, Management committee member

Lead Software Engineer

Founder

Software engineer, photographer and entrepreneur

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