-Participated in the creation of material and logistics
-Communicated with attendants and created buzz around the conference itself

Assistant of Operations

-Served as a member of the walk committee to help organize and find sponsors, walkers and donors for the annual walk in February, 2016
-Managed data entry and organized questionnaires and surveys from recent events
-Organized the office and maintained an easy to use workplace as well as assisted in preparation of upcoming events

Events Coordinator

Master of Business Administration - MBA

Bachelor’s Degree

High School

-Managed Amazon FBA inventory for US and Canadian regions generating $6+ million ARR
-Directed accounts payable flow to ensure that outstanding invoices were properly organized, inputted into the ERP, and paid by the CFO
-Oversaw the returns process for four retail vendors and put steps in place for a refreshed process that would decrease processing time by at least 75% and increase accuracy
-Innovated and implemented a proposed SOW alongside an EDI partner to decrease vendor drop shipping processing times by over 50% which improved the ability to ship large quantities within the vendor-mandated 48-hour ship window for 2,000+ monthly orders
-Led group implementation of Celigo to facilitate more reliable order integration and fulfillment updates for over 100 daily D2C orders through Shopify and Amazon
-Oversaw the customer support department's processes and customer engagements to ensure optimum efficiency with all three team members

Strategy and Operations Manager

-Developed YOY reports within ERP to act as the source of truth for all forecasting and sales reporting by channel, by product, and by customer
-Directed and processed all direct and distributor shipments over 4 weeks of work from home to ensure all shipments were processed in a timely manner
-Researched time-saving solutions for shipping processes resulting in a clear understanding of the use cases and sought to gain executive buy-in for a solution that would save >$25,000 annually while concurrently decreasing lead times by up 30%
-Managed and led employee onboarding into the company’s internal ERP system
-Worked interdepartmentally to maintain company synergies and identify and incorporate improvements within overall business operations to decrease bottlenecks
-Created and presented analytics that examined shipping costs and profitability by product
-Managed tracking of competitors selling on Amazon to effectively present and display rankings and projected sales in relation to compa

Project Manager

-Tracked meeting minutes and action items for each multi-department meeting and conducted follow-up to strive for timely completion and multi-department alignment
-Cooperated with company engineers to provide a strategy for the development of a prototype and working model by researching various cutting techniques, sampling materials, and communicating with distributors and providers
-Presented bi-weekly credit card reports to highlight key areas within the general ledger, and expenses by vendor report to provide greater insight into overall company spending
-Ensured that each employee received a birthday card with a personalized note
-Compiled the annual holiday gift list of over 250 people alongside other departments and sent gifts and cards both domestically and internationally
-Pioneered LinkedIn strategy for the company profile page by curating content and establishing high levels of engagement for the marketing team to maintain

Executive Assistant

-Distributed a weekly email with over a 50% open rate since launch in July 2020
-Researched and selected reliable integrations for seamless updates and smooth presentation
-Connected with numerous authors from the book list and gained additional exposure

Creator

-Greeted and seated customers in one of the six restaurant sections during summers in Milwaukee
-Analyzed waitstaff tickets ensuring accurate pricing and consistent sales numbers
-Coordinated food, drink and other needs by memory for 12-20 tables during a five-hour shift
-Managed up to 10 busboys and dishwashers by delegating tasks and maintaining focus

Summer Server and Host

-Posted 2 or 3 articles weekly on topics like communication, business, emotions, thoughts, personalities, and organization to share gained knowledge from reading
-Developed a brand on LinkedIn, Twitter, and Instagram to display personal voice
-Implemented growth strategy to reach a new market and audience by networking via multiple interfaces and learning from the processes of other successful brands
-Cultivated relationships with mentors to meet monthly and gain insights on current involvements and new books and articles

Freelance Independent Contributor

-Spearheaded logistics for multiple events with over $30 billion AUM per event
-Identified prospects through research and networking, constructed tweets, emails, and calls
-Supported fundraising and sponsorship components of events in FL, CA, and NY

Marketing Specialist

-Created cooperative newsletters for a mailing list of over 1,000 contacts resulting in an open rate at over 25%, double the industry average of 12%
-Researched business models of social enterprises to serve as models for future adaptation
-Conducted follow-up with up to 200 connections monthly through Email and LinkedIn

Development Intern

-Created and curated content for the 30-day capstone course to increase employee engagement
-Managed the brand of the company by writing language for website, course, and social media
-Paired the course content with outside resources such as books or videos

Co-Founder and Content Manager

-Created professional business plans and slide decks by writing and researching industry and company information and drawing conclusions 
-Utilized QuickBooks to document various account receivables and invoices with clients
-Communicated directly with clients by email or phone to ensure concurrence between parties

Business Research Analyst

-Ensured all customers had a positive experience by personally interacting with every table
-Oversaw servers, bussers, and cooks by filling in where ever there was a need
-Monitored cash flow and confirmed accurate written documentation during shift changes
-Exemplified strong work ethic for coworkers while working as a server on the weekends

Assistant Manager

-Managed orders by memory to exemplify attention and value placed on the customer
-Coordinated needs of nearly 20 tables on a nightly basis throughout a six-hour shift
-Developed customer rapport in English and in Spanish by initiating conversation at key moments ensuring consistent customer satisfaction
-Incorporated a six or seven shift schedule weekly, working on average 40 hours a week while maintaining 17 credits and a 3.3 GPA

Server

-Presented to classes of 20 students informing them of proper interview and resume creation practices resulting in increased job finding success
-Awarded Career Peer of the Year 2017-2018 for exemplifying the corporate culture inside and outside the office, working with other team members within the office and at events, and consistently engaging with any and all students who are looking for resumes, cover letters or interviews. 
-Trained up to 10 unique students on a weekly basis improving resumes and cover letters, resulting in professional profiles and higher confidence levels
-Wrote numerous tip sheets for part-time job and internship searches empowering students to more effectively and efficiently obtain employment in alignment with their purposes

Career Peer

-Documented interactions with over 100 clients within the Relationship Builder Database
-Collaborated with business development team to interpret and contribute the visions and goals of numerous multi-million dollar corporations during strategy sessions
-Processed and fulfilled monthly subscriptions of over 20,000 independent pharmacies

Sales and Marketing Intern

-Delivered product to customers and managed inventory levels on a few hundred products
-Organized, managed, and stocked thousands of SKU’s of nuts, bolts, washers, etc.
-Attended to requests of customers to ensure their satisfaction
-Tracked product movement and analyzed what products were in highest demand

Sales Support

The bridge between sales, marketing, and finance. Team builder and business builder. Strategy, implementation, growth.

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