Central IT Support Portal (React): Led frontend development of the primary corporate support hub, integrating multiple services into a single-page application to streamline global IT requests for 150 000 employees in 29 countries.
Software & Hardware Catalogs (React/Angular): Designed and maintained React and Angular procurement platforms reducing manual IT ordering processes by 40% through end-to-end workflow automation.
Process Automation: Developed the SWAP Service and Service Cancellation Portal to automate the request and approval cycle for software acquisitions and service terminations. Cancellation Portal helped to reduce the unused legacy services costs by 20% worldwide.
Enterprise Integration: Resolved technical incidents and created automated workflows within the BMC ITSM system to reduce the processing time by 50%.
Mentorship: Conducted code reviews and mentored 2 junior developers in React architecture and Git workflow
