Create Your Dream Apps with Cursor and Claude AI

Navigating Perfectionism as a Manager

Coaching Skills for Leaders and Managers

OKRs to Drive Alignment, Autonomy, and Accountability in a Hybrid Workplace

Visualizing Your Leadership Journey

Integrating Generative AI into Business Strategy

Persuasive Coaching

Using AI in the UX Design Process

Generative AI Tools for Productivity and Research

Getting started with Productboard

Strengthen Your Decision-Making with Generative AI

Improving Your Leadership Communications

Leadership Mindsets

Become a Product Manager | Learn the Skills & Get the Job

Agile Software Development: Kanban for Developers

Managing Up as an Employee

Organizational Thought Leadership

Design to Code: Using AI to Build Faster

Hiring and Managing UX Professionals

Coaching and Developing Employees

Diploma

Bachelor's degree

Directed design team of 4 UX/UI designers for travel booking platform, focusing on speed, quality, and customer satisfaction improvements.

- Improved Trustpilot rating from 3.0 to 4.0 stars by conducting weekly usability testing with 5-8 travelers, identifying and resolving 7 booking flow pain points
- Accelerated feature delivery by 25% through early-stage user research and stakeholder interviews that caught issues before development
- Reduced design-to-development handoff time by 50% by implementing Atomic Design system with 120+ documented components
- Cut design turnaround time by 2 sprints per feature request by creating reusable templates and establishing acceptance criteria with product team
- Delivered WCAG 2.0 compliant solutions across all platform features through accessibility testing for responsive web and mobile applications

Lead Product Designer

Progressed from Product Designer to Lead Product Designer across multiple B2B SaaS companies including Actenum, Tribe, Colligo, and ABB. Managed teams of 2-4 designers, established design processes and UI systems, and improved user adoption through usability testing and iterative design improvements.

Early Career Design Roles

Led design strategy for enterprise asset management platform serving utility companies managing $280+ billion in infrastructure investments globally, including Hydro-Quebec, BC Hydro, Duke Energy, and Tennessee Valley Authority.

- Improved user satisfaction (NPS) from 6.2 to 8.1 through 12-month research study and iterative redesign of capital planning workflows
- Established user research program from zero by conducting 25+ on-site visits with utility companies and implementing quarterly testing protocols with 150+ end users
- Supported 50-person development team by creating design specifications, conducting weekly reviews, and maintaining 200+ component library
- Shifted 30% of product roadmap to user-validated initiatives by presenting research findings to product management
- Conducted customer journey mapping and persona development for multiple user segments across enterprise platform

Senior Product Designer

Led distributed design team of 5 UX/UI designers for EdTech platform serving 300+ school districts, focusing on research-driven improvements and accessibility compliance.

BUSINESS IMPACT:
- Reduced customer churn by 40% by conducting user research with 300 school districts and 45 administrators, identifying 3 critical onboarding friction points and redesigning first-time user experience
- Secured 3 enterprise contracts worth $450K by partnering with Metalab to redesign district admin dashboard, creating key sales differentiator used in demo presentations

ACCESSIBILITY & COMPLIANCE:
- Elevated accessibility rating from D to B+ in 90 days by collaborating with Microsoft Accessibility team to conduct 12 audits and implement WCAG 2.0 fixes across 28 key screens

TEAM & OPERATIONS:
- Led distributed team of 5 designers across 4 time zones, establishing daily standups and weekly design critiques that reduced duplicate work
- Mentored 2 junior designers to mid-level positions through struct

Product Design Lead

Managed design team of 8 UX professionals delivering user-centered solutions for enterprise communications platform serving 20,000+ users including 22 of the world's 25 biggest banks.

TEAM & OPERATIONS:
- Scaled design team operations from 15 to 65 people while maintaining 100% retention rate through structured hiring, bi-weekly 1:1s, and quarterly development planning that promoted 2 designers to senior roles
- Eliminated 60% of unscheduled work by implementing Jira-based intake system across 6 product teams, improving resource planning accuracy
- Reduced siloed design work by 75% by establishing weekly cross-team critiques and shared component library
- Bridged 8-hour time zone gap between Vancouver and London teams by implementing asynchronous design critiques and overlapping core hours

IMPACT & DELIVERY:
- Increased workflow efficiency by 20% by documenting design-to-development handoff process with acceptance criteria
- Accelerated CRM integration delivery by 20% through user te

Design Manager

Built and managed design team of 2 designers for commodity trading platform, establishing UX processes and design systems.

- Built and managed design team of 2 designers, establishing critique processes and mentoring junior designer to lead role
- Reduced design inconsistencies by 60% by creating foundational design system with 80+ reusable components
- Accelerated new feature design cycles through component library and pattern documentation
- Led discovery and design for 3 new B2B SaaS products that expanded company's addressable market

UX/UI Design Lead

Founder

Ive been designing interfaces since 1998 and now Im making my own apps

github

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Know about Jamie Rothwell's work experience, education, and much more. Jamie Rothwell