Jericho Chaikin

Leadership was taken in directing the development of features, integrations, and infrastructure for a prominent financial Software as a Service (SaaS) based Customer Relationship Management (CRM) platform. Responsibilities included the conceptualization and implementation of new features, ensuring alignment with the dynamic needs of a diverse user base within the financial sector. Robust integrations were spearheaded, fostering interoperability with various private third-party platforms and government entities. Serving as a SCRUM Master, Agile methodologies were facilitated, orchestrating SCRUM ceremonies and promoting continuous improvement within the development team. Emphasis was placed on designing and implementing APIs to enable seamless communication and data exchange between the financial SaaS CRM and external entities, ensuring compliance with industry standards and security protocols.