John Williams

Managing a designer, scrum master and engineers to continuously improve transaction display, searchability web experience and debit card digital services for small business accounts.

Led a partnership with Stripe to create and launch a Capital One app extension on the Stripe Apps marketplace within 3 months or 100% faster go-to-market time for a 0 to 1 new digital product.

Implemented product analytics and customer journey tracking on product features to drive increased personalized digital customer experiences and more efficient product journeys for 300,000+ customers