Worked as a ServiceNow Developer responsible for designing, developing, and maintaining custom ServiceNow applications to support ITSM and enterprise workflows. Developed custom tables, forms, UI policies, client and server scripts, business rules, and Script Includes to meet business requirements.
Built and customized workflows using Flow Designer and subflows, implemented approval processes, and handled request lifecycle management. Integrated ServiceNow with external systems using REST/SOAP APIs and REST API Explorer. Managed source control using GitHub integration for versioning and collaborative development.
Actively involved in debugging, issue resolution, and performance optimization using logs, script tracer, and system diagnostics. Worked closely with stakeholders to analyze requirements, estimate effort, and deliver solutions within timelines.
