Interaction Design Foundation Membership Certificate

User Experience (UX) Design Test

Figma

BeMore 2023

Foundations of User Experience (UX) Design

Introduction to Human-Centered Design

Conducting Usability Testing

Common Design Patterns

Interaction Design Foundations

UX Foundations: Information Architecture

User Experience

OmniGraffle 6 Essential Training

Design Workshop Facilitation

Into Design Systems Conference 2025

Color Psychology

Verified Designer [Top 10%]

Sketch Essential Training: The Basics (2015)

Web Design Test

Volunteer

• Mentored two junior UX Designers and 1 junior project manager.
• Participated in a community of knowledge sharing for aspiring UX designers.
• Worked on pro bono projects with nonprofit clients for UX and discovery projects of all kinds.
• Participated and lead group activities to further knowledge and professional network.

Lead UX Designer and Lead Project Manager

• Provided career mentorship to 4 junior designers.
• Participated in annual online conference.
• Contributed feedback to organization through mentor Slack community.

Mentor

• Initiated an annual scholarship that provides financial support to high school graduates who display leadership toward LGBTQ+ equality.
• Served as the youngest-ever board member.
• Advocated for LGBTQ youth and provided the perspective of a younger generation.

Member Board of Directors

• Designed digital volunteer activist resource websites.
• Created a presentation based on the needs and brand of the organisation.
• Trained volunteers in political activism activities and provided troubleshooting to those who needed help.

User Experience Designer

2012: Selected as a peer mentor to recruit participants, lead service projects, and facilitate experiential leadership activities at SUNY New Paltz

2011: Participated in a week of leadership, team-building, and community service events

Alternative Spring Break, Peer Mentor and Participant

Conference Volunteer

UX Design Nanodegree

Bachelor of Science (B.S.)

Lead Product Designer

𝘜𝘯𝘪𝘷𝘦𝘳𝘴𝘪𝘵𝘺𝘛𝘪𝘤𝘬𝘦𝘵𝘴 𝘸𝘢𝘴 𝘢 22-𝘱𝘦𝘳𝘴𝘰𝘯 𝘸𝘦𝘣 𝘚𝘢𝘢𝘚 𝘤𝘰𝘮𝘱𝘢𝘯𝘺 𝘵𝘩𝘢𝘵 𝘣𝘶𝘪𝘭𝘵 𝘭𝘪𝘷𝘦-𝘦𝘷𝘦𝘯𝘵 𝘵𝘪𝘤𝘬𝘦𝘵𝘪𝘯𝘨 𝘱𝘳𝘰𝘥𝘶𝘤𝘵𝘴 𝘧𝘰𝘳 𝘩𝘪𝘨𝘩𝘦𝘳 𝘦𝘥𝘶𝘤𝘢𝘵𝘪𝘰𝘯.

⭐ 𝗞𝗲𝘆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀
‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
▪ Spearheaded an end-to-end responsive redesign in 11 months that increased company revenue by $1 million by leading UX in a cross-functional agile team and employing mobile-first principles.

▪ Advocated for user-centered design processes of new features and updates leading to an increase from 10 to 200+ clients and 98% client retention rate, while fostering a culture of design thinking and improved product quality that ensured superior user experiences.

Junior UI/UX Designer

𝘜𝘯𝘪𝘷𝘦𝘳𝘴𝘪𝘵𝘺𝘛𝘪𝘤𝘬𝘦𝘵𝘴 𝘸𝘢𝘴 𝘢 22-𝘱𝘦𝘳𝘴𝘰𝘯 𝘸𝘦𝘣 𝘚𝘢𝘢𝘚 𝘤𝘰𝘮𝘱𝘢𝘯𝘺 𝘵𝘩𝘢𝘵 𝘣𝘶𝘪𝘭𝘵 𝘭𝘪𝘷𝘦-𝘦𝘷𝘦𝘯𝘵 𝘵𝘪𝘤𝘬𝘦𝘵𝘪𝘯𝘨 𝘱𝘳𝘰𝘥𝘶𝘤𝘵𝘴 𝘧𝘰𝘳 𝘩𝘪𝘨𝘩𝘦𝘳 𝘦𝘥𝘶𝘤𝘢𝘵𝘪𝘰𝘯.

⭐ 𝗞𝗲𝘆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀
‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
▪ Resolved over 794 support requests with a personal average resolution time under 7.5 hours

▪ Implemented a centralized help desk system to streamline and provide transparency internally and externally for customer support requests.

Client Support and Quality Assurance

𝘋𝘢𝘶𝘱𝘭𝘦𝘳 𝘪𝘴 𝘢 𝘎𝘰𝘷𝘛𝘦𝘤𝘩 𝘴𝘵𝘢𝘳𝘵𝘶𝘱 𝘣𝘶𝘪𝘭𝘥𝘪𝘯𝘨 𝘈𝘐 𝘴𝘰𝘧𝘵𝘸𝘢𝘳𝘦 𝘧𝘰𝘳 200+ 𝘰𝘳𝘨𝘢𝘯𝘪𝘻𝘢𝘵𝘪𝘰𝘯𝘴 𝘢𝘤𝘳𝘰𝘴𝘴 𝘵𝘩𝘦 𝘜𝘚𝘈, 𝘊𝘢𝘯𝘢𝘥𝘢, 𝘢𝘯𝘥 𝘕𝘦𝘸 𝘡𝘦𝘢𝘭𝘢𝘯𝘥.

⭐ 𝗞𝗲𝘆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀
‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
▪ Designed an AI-powered chatbot with a 99% lower cost compared to the existing call center product using Figma for high-fidelity mockups and interactive prototypes, improving efficiency and user experience by significantly simplifying the complexity of creating a service request online.

▪ Conceptualized a preventative maintenance system that secured a $100,000 contract, by mapping user flows using LucidChart and creating detailed mockups in Figma, to streamline the complex project workflow between 3 user groups.

▪ Built the company’s first design system in Figma, from base tokens into a comprehensive library of over 4,000 shared components, ensuring consistency across 5 products.

Senior UI/UX Designer + Design System Owner

Senior UI/UX Designer

𝘜𝘯𝘪𝘷𝘦𝘳𝘴𝘪𝘵𝘺𝘛𝘪𝘤𝘬𝘦𝘵𝘴 𝘸𝘢𝘴 𝘢 22-𝘱𝘦𝘳𝘴𝘰𝘯 𝘸𝘦𝘣 𝘚𝘢𝘢𝘚 𝘤𝘰𝘮𝘱𝘢𝘯𝘺 𝘵𝘩𝘢𝘵 𝘣𝘶𝘪𝘭𝘵 𝘭𝘪𝘷𝘦-𝘦𝘷𝘦𝘯𝘵 𝘵𝘪𝘤𝘬𝘦𝘵𝘪𝘯𝘨 𝘱𝘳𝘰𝘥𝘶𝘤𝘵𝘴 𝘧𝘰𝘳 𝘩𝘪𝘨𝘩𝘦𝘳 𝘦𝘥𝘶𝘤𝘢𝘵𝘪𝘰𝘯.

⭐ 𝗞𝗲𝘆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀
‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
▪ Redesigned PDF eTickets based on contextual user research; resulting in a 15% increase in tickets scanned.

▪ Developed a pioneering colorblind-accessible seating chart, usable by all 8 vision types including Achromatopsia, by leveraging skills in HTML, CSS, OmniGraffle, and colorblindness simulation software, which not only broadened accessibility but also established a ticketing industry benchmark for inclusive seat selection.

UI/UX Designer

<p>▪Leading design of the New York State Design System: (so far) building 26 accessible components with full Figma–code parity and achieving&nbsp;54% parity with the U.S. Web Design System within the first year, cutting design time by&nbsp;50–60%&nbsp;across 14 product teams.
▪Built and maintained the system’s most advanced Figma components&nbsp;using Auto Layout, variable-driven responsiveness, and inline documentation, achieving&nbsp;99% component integrity&nbsp;with only&nbsp;0.88% detachments&nbsp;across 16,000+ instances.
▪Evangelized statewide adoption&nbsp;through hands-on training workshops, 3 recorded onboarding videos, and in-Figma written guides, accelerating new-designer ramp-up and aligning teams around consistent design practice.
▪Invented, built, and operationalized the “Fidelity Modes” variable framework, enabling instant low to high fidelity switching in Figma and FigJam&nbsp;— finalist for a Zeroheight 2025 Design System award for innovation in design-system workflows.</p>

Lead Product Designer (Design Systems)

Product Designer (❖ Design Systems) — 8 yrs elevating UI & UX design at SaaS startups.

adplist

Know about Leo Vogel's work experience, education, bootcamps, certifications, and much more. Leo Vogel