Linda Ng

Led redesign of their staffing module.

•Led design on B2B core experiences of the SaaS platform, such as scheduling and payment flows, feature offerings, dashboard, and AI tools •Collaborated with product managers, engineering, customer success, and marketing to align on strategic decisions and evolve the MVP •Conducted user research including surveys, interviews, usability testing, workshops, and stakeholder reviews to gather feedback and inform design decisions, enhancing the user experience by over 25% •Other cross-functional responsibilities include writing product and design specs, QA, graphic design, and marketing copy •Built and managed the marketing website through Framer