SEO Fundamentals

Business Mentor

eZee develops and offers end-to-end hotel and restaurant management solutions for the hospitality industry worldwide. My roles and responsibilities included:

1. Interacting, studying, understanding and mapping the requirement of the client to the application.
2. Updating project status to concerned persons.
3. Resolving problems and providing solution to the clients
5. Client specific software testing.
6. Interacting with core team members, end users & other team members
7. Performing other related duties as assigned by respective managers
8. Following all the rules & regulations laid down by the organization
9. Training at the customer location
10. Providing online training to clients and their team members
11. Finding and reporting new features and enhancements to upgrade the products

Software Support Engineer

As a Key Account Manager at eZee, I deal with key clients and partners of the company. My roles and responsibilities include:

1. Developing a solid and trusting relationship between major key clients and company
2. Resolving key client issues and complaints
3. Developing a complete understanding of key account needs
4. Anticipating key account changes and improvements
5. Managing communications between key clients and internal teams
6. Strategic planning to improve client results and establishing timeline of performance
7. Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met
8. Collaborating with sales team to maximize profit by up-selling or cross-selling
9. Meeting all client needs and deliverables according to proposed timelines
10. Analyzing client data to provide customer relationship

Key Account Manager

Protecting businesses from overpromising and underdelivering marketing, sales, & CX agencies. 🛡️

Co-Founder

My responsibilities as the Director of Global Sales at eZee included:

1. Determining gross-profit plans annually by implementing marketing strategies; analyzing trends and results.
2. Establishing sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.
3. Implements sales programs by developing field sales action plans.
4. Maintaining sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
5. Establishing and adjusting selling prices by monitoring costs, competition, and supply and demand.
6. Completing sales operational requirements by scheduling and assigning employees; following up on work results.
7. Maintaining sales staff by recruiting, selecting, orienting, and training employees.
8. Maintaining sales staff job results by counseling and disciplining employees; planning, monitorin

Director of Global Sales

1.Build and maintain executive relationships with enterprise prospects and customers, influence long-term strategic direction. 
2.Understand customer's goals and challenges and establish eZee’s product as the best solution available.
3.Qualifying and acknowledging customers' requirements and effectively exhibiting eZee solutions’ ability to meet these requirements.
4.Taking full responsibility of the sales cycle. From generating the lead to nurturing it and closing it.
5.Developing and managing relationships within our Enterprise segment of the hospitality industry and covering strategic deals.
6.Managing complex sales-cycles and presenting to C-level executives the value of our suite of applications.
7.Forecast sales activity and revenue achievement, while creating satisfied customer-base. 
8.Lead territory strategy in generating and developing business growth opportunities (new and expansions), working collaboratively with Sales Development, Customer Success, and Marketing - all to m

Director of Enterprise Sales

Head of Inbound Sales

Software support at eZee takes care of clients' queries and problems in eZee products and providing them the best solution, thus ensuring ultimate customer satisfaction. My responsibilities as the Head of Software Support at eZee Technosys included:

1. Overseeing software support and product training teams. 
2. Establishing and maintaining relationships with software development and sales teams. 
3. Providing advanced troubleshooting skills to resolve technical problems. 
4. Researches, reports and corrects any quality assurance issues. 
5. Gaining extensive knowledge of department processes. 
6. Streamlining and enhancing email, chat and phone support and product training. 
7. Visiting client's location to help them with onsite implementation.
8. Supervising client on-boarding and online implementation.

Head Of Support

Was in Call Center for Home Delivery Ticket Booking.

Customer Care Executive

<p>postgen automatically lets you generate content resembling your favorite content creators on LinkedIn, Twitter (now X), and Threads social media platforms. Use our pre-defined list of 25+ creators, 30+ tones or bring your own, it’s completely up to you.</p>

Co-founder & Chief Deal Closer

<p>As Strategic Advisor at ezUTM, I’m helping shape the product, guide marketing, support sales, and improve customer service to support the company’s growth.</p>

Executive Advisory

Strategic Consulting

Startup Consulting

Strategic Planning

Saas

Leadership

Management

Business Development

Entrepreneurship

Strategic Advisor

In my current role as a Revenue Operations Specialist, I oversee the alignment of sales, marketing, and customer service operations to streamline processes, increase efficiency, and maximize revenue for B2B SaaS Businesses.

Key Responsibilities and Accomplishments:

- Lead cross-functional teams to implement and refine RevOps strategies that bridge organizational silos and improve operational efficiency.

- Work with key stakeholders to develop and implement data-driven strategies, utilizing a variety of technologies to optimize customer engagement and drive growth.

- Utilize comprehensive understanding of data analysis and predictive modeling to inform strategic decision-making and forecast sales trends.

- Collaborated with the sales and marketing teams to create and implement an improved sales funnel, resulting in a 88% of Revenue Growth.

I continuously aim to leverage my expertise in operations, sales, and marketing to help organizations better understand their operational proce

Co-founder & Fractional Chief Revenue Officer

Co-Founder @ The Clueless Company & The Agency Auditor | Currently building: NagMeLater.com

github

Know about Mehul Fanawala's work experience, education, and much more. Mehul Fanawala