National Youth Service Corps

Product Masterclass :How to Build Digital Products

Bachelor of Science - BS

- Conducting user research to understand the needs, preferences, and pain points of insurance businesses and their customers in the African market. - Analyzing user feedback, data, and market trends to inform product design decisions and improvements. - Creating visually appealing designs that align with Vitse's brand identity and resonate with its target audience. - Developing style guides, design systems, and visual assets to maintain consistency across Vitse's products and platforms. - Creating wireframes, prototypes, and mockups to visualize and iterate on design concepts. - Collaborating with cross-functional teams, including developers and product managers, to ensure the successful implementation of design solutions.

Product Designer

Product Designer Intern

- Redesigned user interfaces for critical flows on the CpaaS platform, resulting in a 25% decrease in user errors and a 30% improvement in overall user satisfaction. - Designed high-fidelity screens and prototypes for existing features on Terragon Marketing Cloud (TMC), poised to drive a projected 20% surge in user engagement upon implementation. - Conducted usability tests with participants on the CPaaS portal, leading to a 20% reduction in user-reported issues. - Developed TMC flow, distinguishing clear value addition for FMCG and FSI clients, leading to a 15% growth in product adoption among targeted industries. - Implemented recommended changes, resulting in a 15% improvement in website accessibility and an increase in user engagement. - Designed high-fidelity screens for potential features on CPaaS, contributing to a 10% increase in feature adoption. - Developed solutions and automations to streamline data processes, such as form submissions or lead capture for the website. - Cont

- Redesigned and improved the Pocket fund management and multicurrency payout dashboard (Version 2.0), enhancing user experience through iterative design, usability testing, and data-driven decisions, leading to a 30% increase in task completion rates and a significant reduction in user friction. - Implemented and launched multiple website pages on Webflow, optimizing responsive design, load speed, and navigation, resulting in a 25% boost in user engagement and a 15% increase in conversion rates. - Revamped the API experience for Pocket, improving developer experience (DX) by restructuring API documentation and creating intuitive workflows, leading to a 20% reduction in developer onboarding time. - Designed multiple operations management interfaces, allowing merchants to customize fees, limits, and user roles, improving operational efficiency by 40% and reducing customer support requests by 20%. - Designed and integrated Cross-Border Payments, Point of Sale, Invoicing, and Virtual Acco

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