Salesforce Certified Platform Developer I

Technical Support Fundamentals

Salesforce Data Architecture and Management Designer

Salesforce Certified Field Service Lightning Consultant

The Bits and Bytes of Computer Networking

Salesforce Sharing and Visibility Designer

Salesforce Maps Accredited

Salesforce Certified Business Analyst

Salesforce Certified Pardot Specialist

Salesforce Certified Application Architect

Certified Associate

Certified AI Associate

Flosum Certified Professional

Sales Cloud Einstein

Salesforce Certified Einstein Analytics and Discovery

Salesforce Certified CPQ Specialist Certification

Salesforce Certified Education Cloud Consultant

Certified Data Cloud Consultant

Certified Sales Representative

Certified AI Specialist

Mentor veterans and military spouses throughout their Merivis training programs, supporting technical interviews, office hours, and experience programs.

Salesforce Coach / Mentor

Every Friday morning of the school year that I am in Jacksonville, Florida I along with my grandparents help to send children on free or reduced lunch home with at least one meal for the weekend.

Volunteer

Along with other members of my family and home church we cook and serve for the homeless and hungry.

Meal Program Volunteer

Director

Doctorate

Deployed to Kuwait supporting Operation Enduring Freedom, contributing significantly to mission success in a challenging international environment. 

Successes
•	Nominated as Airman of the Month within the first 30 days while deployed. 
•	Shrewd earned 98.5% on-time departure of all missions for the aerial port.

Staff Sergeant - Air Terminal Operations Center

Airman

•	Collaborated closely with the Chief Clinical Transformation Officer and National Vice President, contributing to national strategies for clinical transformation, virtual care, and remote patient monitoring.
•	Influenced a published study in the Journal of the American Medical Association (JAMA) (Link), demonstrating the impact of behavioral nudges delivered through text messages on COVID-19 vaccination adherence.
•	Led the development and implementation of a fully automated behavioral nudge system using a text messaging platform, resulting in a 100% increase in care gap closure for vaccinations and a 300% increase in cancer screenings.
•	Transformed the patient-reported outcomes (PROs) collection process for orthopedic joint replacements from a manual phone-based system to a fully automated digital approach, leveraging text messaging, email, and an EHR app, boosting PRO capture from under 5% to 92%.
•	Designed and implemented a SMART on FHIR EHR App to directly integrate real-world p

Senior Salesforce Domain Architect

Financial Services (FINS) and Healthcare & Life Sciences (HLS) industry Technical Architect
*2023 Dreamforce McLaren and F1 Booth Speaker
*2024 NY World Tour Copilot and Prompt Builder Workshop Lead

Lead Technical Architect

Successes:
•	Completed Airman Leadership School
•	Earned CCAF: A.S. Business Administration and Management/ Transportation Management

Senior Airman

Data Migration Specialist, Client Administrator

Data Specialist

•	Spearheaded business development initiatives, engaging with executive-level prospects and buyers nationwide to expand Coastal Cloud's customer base and secure new logo accounts.
•	Managed the entire customer relationship lifecycle, from prospect discovery to contract negotiation, and supported project delivery teams in successful completion.
•	Led discovery conversations to uncover prospects' business goals and objectives, aligning technical solutions with business requirements.
Successes
•	Selected Clients: Valvoline, GE, Gulfstream, Indiana Lt. Governor, CLARK, Home Instead Senior Care 
•	Florida Dreamin’ 2019 Speaker on Service Cloud and Live Chat with OmniChannel
•	Rallied colleagues to grow Trailhead badges from 7,000 to 22,500+ in less than two years.

Senior Consultant

Development Operations Manager

Board Member

Financial Services (FINS) and Healthcare & Life Sciences (HLS) industry Technical Architect
*2024 Global SMB Impact Award - Technical Architect

Principal Technical Architect

Bridging the boardroom and the classroom, I teach future business leaders how to think like operators and solve problems like data scientists. My courses in Operations Management and Management Science blend academic rigor with industry insight, moving beyond theory into how forecasting, optimization, inventory strategy, and decision modeling actually drive competitive advantage in the real world.

From supply chain flow to regression models, students learn to see business as an interconnected system, and leave ready to make decisions that are not just mathematically sound, but strategically sharp.

Visiting Instructor

Professor and Salesforce Tech Arch

Know about Louis Anthony's work experience, education, and much more. Louis Anthony