Experienced Customer Success Manager currently on the hunt for new roles in Senior Customer Success or CS Operations
Experience
18 years, 10 monthsFishbowl
Bowl Leader - Customer Success & Account Management...
May 2020 - Present (6 yr, 1 m) • remote
Gain Grow Retain
Founding Member
Apr 2019 - Present (7 yr, 2 m)
Strategic Customer Success Manager
Apr 2021 - Sep 2022 (1 yr, 5 m) • remote
Sr. Account Manager - Customer Success
Jun 2019 - May 2021 (1 yr, 11 m) • remote
DataRobot
Team Lead, Account Management/Client Development
Mar 2018 - Jun 2019 (1 yr, 3 m) • boston, ma
Education
State University of New York at Plattsburgh
Bachelor of Science (BS), Business Administration
2003 - 2006
Certification
Humble Leadership: The Power of Relationships, Openness, and Trust (getAbstract Summary)
Aug 2021 - No Expiry
DataRobot Essentials
DataRobot
Apr 2018 - No Expiry
Volunteering
Social Media Manager
American Marketing Association | Boston
Jan 2017 - Jan 2017
Volunteer Youth Lacrosse Coach
MetroLacrosse, Inc.
May 2008 - May 2010
