ITIL V3 Foundation

Slack Admin Certification

Lambda School is a coding bootcamp that runs income sharing agreements, so students can attend without any up-front investment.  I mentor recent Lambda graduates and coach them during their job hunt.  Focus areas include resume building, job hunt, interviewing (general and technical), networking, and offer negotiation.

Mentor

The Taproot Foundation connects nonprofits and social change organizations with passionate, skilled volunteers who share their expertise pro bono. 

I work as a PM for Taproot projects - typically managing efforts involving 3 volunteer consultants over 6 month engagements.

Pro Bono Consultant - Project Manager

Bachelor of Science

Direct advisor to Vice President and Operations Manager in ManTech’s National Security Engineering Services Business Unit.
• Integrated HR systems/processes for newly acquired $125m company.	
• Conducted market research and built teams in strategic investment areas for key BD opportunities (including proposal for ManTech’s first Department of Energy win, SunShot SETA).

Talent Acquisition Analyst

Making work simpler, more pleasant and more productive by supporting sales and delivery efforts for our customers. As a founding member of the Professional Services Go-To-Market team, I work with our largest customers to design, position, and scope programs and services that accelerate the deployment, adoption and maturity of Slack.
- Engage pre- and post-sale to maximize license opportunities and ensure value realization and positive renewal events
- Established GTM function across multiple Large Enterprise regions in AMER.  Support Slack's most strategic customer relationships
- Built out scaled mid-market GTM capability
- Support critical company OKRs including cross-functional/team-based selling approach

Senior Engagement Manager

Promoted to analyst role supporting Homeland Security.  See job description above.

Staff Business Analyst

Managed enterprise-wide global SaaS deployment and migration for Fortune 100 biotech client (GXP/qualified systems supporting R&D and Manufacturing).  Scope included org-wide process optimization, automated operations/support integrations & incorporation of recently acquired 1000+ person firm's qualified enterprise applications.

Managed $8.5m budget with project team of 100+, 8 vendors and CEO/board-level visibility.

Consultant, Business Advisory Services

Supported transition from direct to partner sales. 
Helping our customers decarbonize and cut costs. 

Sr. Director, Alliances & Partnerships

Pcubed is a management consulting firm uniquely focused on project, program, portfolio and change management. 

- Long-term engagement with global biotech firm managing execution of IT Enterprise Architecture portfolio focused on collaboration tools.

Consultant

Promoted to senior consultant and engagement manager for delivery of global biotech client's IT enterprise architecture, ERP and security portfolios.

Engagement Manager

Promoted to senior analyst. Provide support to government executives and program managers on all aspects of program lifecycle for acquisition of capital assets, including land, structures, motor and aircraft fleets, software, IT and ISR systems.
• Directly advised government executives responsible for $3 billion portfolio
• Designed/developed/deployed PPM metrics system and executive dashboard

Senior Business Analyst

Built & led a team of pre-sale professional services engagement managers supporting AMER Large Enterprise, Enterprise, and Mid Market Customers.

- Support ongoing team growth and development including recruiting, hiring, training and mentoring
- Partner with sales, customer success, and other cross-functional teams to drive ARR on key accounts and prioritize where Slack invests its resources
- Facilitate contracting and negotiation activities for paid success solutions including authoring of proposals, contracts and/or statement of work (SOWs) in close collaboration with business operations, accounting, revenue recognition and legal teams
- Lead sales & strategy onboarding for new SI/Consulting partners
- Collaborate with internal business development and alliances teams to further align on partner solutions to support enterprise customer needs
-  Craft customer pre-sales assets and work with internal cross-functional teams to refine existing and develop new GTM assets

Senior Manager, Customer Success Go To Market

Supporting sales and delivery efforts for our customers. As a founding member of the Professional Services GTM team, I work with our largest customers to design, position, and scope programs and services that accelerate the deployment and adoption of Slack.

I also have the pleasure of working on our Slack for Good (CSR) headquarters committee, where I have the opportunity to work on and coordinate community impact projects, VTO activities, corporate donations, and support for our Next Chapter program.

Led ProServe GTM for Slack's Strategic Industry Verticals, focused on supporting customers in high-growth industry verticals of Financial Services, Healthcare & Life Sciences, and Retail & Consumer Goods.  Partnered with customers throughout their Slack journey to drive process/workflow improvement and digital transformation leveraging the Slack platform. Owning GTM strategy for Slack’s high-growth industries includes:
- strategic partnerships
- offering/product strategy
- sales/marketing
- executive relationship management
- delivery oversight

Professional Services Lead - Strategic Industries

Division Ops Manager and adviser to Communications Systems Technology (RF/spectrum engineering) Division Director and Director of Strategic Business Development.
• Task lead, consulting contract with four direct reports providing project management services to Pentagon executive leadership.
• Division Business manager. Responsible for all aspects of project financial management, including developing spend projections/plans, allocating resources and managing funding/cash flow.
• Strategic business development for mid-Atlantic region.  Proposal & capture management.

Operations Manager

Full cycle recruitment of world-class engineering talent for client companies in the Baltimore/Washington D.C. area. Partnering with executive management to identify hiring needs. Utilizing advanced internet recruiting techniques along with internal and external resources to identify talent. Interviewing candidates with a behavioral based approach. Direct sourcing from various organizations and competitors. Negotiation of compensation / contract terms / benefits with potential candidates and client companies.

Rob Hardy

Building @ Notion