Lean Six Sigma Yellow Belt Certification

Lean Six Sigma White Belt Certification

Master of Jasper AI

Business Analysis Fundamentals

Sales Associate

Master's degree

Graduate

Client Relationship Manager

• To handle internal and external enquiries, including customer requests and department deliverables. • Support the acquisition of new customer accounts and assisted in the development of the company's customer experience reputation. • Used Finacle & Talisma to boost productivity and efficiency in Client services. • Provided customers with comprehensive phone support, troubleshooting online banking issues and advising on account enquiries. • Gained a comprehensive knowledge of full range of products and services

Client Engagement Manager - Exclusive banking

• Identify Client gaps/opportunities with clients, ensure SCB is best positioned to provide workable solutions and work with sales management to reach appropriate coverage. • To Acquire HNI and Ultra HNI Customers and build relationship with existing Customers to achieve increase the AUM. • To research, investigate and update themselves on available investment opportunities/financial market trend to determine whether they fit into clients portfolios. • Anticipate client requirements, and take ownership for specific tactical needs across the organization. • Make SCB navigable for clients acting as a central point of contact, offer clients solutions to capture business opportunities and build focused relationship strength with key decision makers. • Build connectivity between senior management and client seniors for maximum relationship impact, and institutionalize the SCB relationship with the customer. • Lead strong governance and controls. • To provide client support and handle client

Relationship Manager - NRI Priority Banking

• Proactively approach SCB clients to establish real needs, understand the client and their requirements, and interest them in SCB's products. • Provide advice and product information to SCB clients as appropriate, outlining features and benefits. • Build and maintain new and existing customer relationships. • To perform the necessary processes, procedures and verbal dialogues to effectively customize offers and cross sell an expansive set of products and services to new and existing customers • Achieve or exceed decided sales targets. • Assess and make recommendations for suitability of prospective customers, meeting compliance requirements and following KYC regulations. • To generate revenue for the bank via cross sell and maintaining client's wealth portfolio and Forex opportunities.

NR Relationship manager - Personal/Premium Banking

Reporting to the Director of EU Projects and Business Development, I coordinated long-term projects funded by EU grants, including Horizon 2020, Horizon Europe, and ZeroW. I managed over €7 million across 4 projects for Inlecom, collaborating with partners such as IBM, Airbus, and government entities. My role involved discussing dependencies, milestones, and deliverables with project partners, as well as assessing the financial implications of related work. Additionally, I managed all project-specific quantitative and qualitative data using the EMDesk project management tool.

Project Coordinator - Finance

Full Stack Development | Generative AI | Building Scalable AI-Powered Applications

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